Sweta Appadoo
Nollamara,Australia
Summary
Experienced individual with a diverse background in office, customer support, and administrative duties. Reentering the workforce after a dedicated period as a stay-at-home parent. Known for being service-driven and self-motivated. Possesses the ability to exercise independent judgment based on a thorough assessment of clients' needs. Strong focus on interpersonal abilities and unwavering dedication. Eager to utilize skills and excel in an Administrative Assistant role.
Overview
6
6
years of professional experience
Work History
Stay-at Home Mother
Maternity Leave
11.2022 - Current
- Resourceful stay-at-home mother with strong organizational and time management skills
- Organised daily schedules for multiple family members using Calendly, optimizing productivity and time management
- Provided weekly assistance to local toy library in setting up membership accounts, updating toys stocktake on system, and reconciled payments
- Coordinated weekly playgroups, fostering social and emotional development in children 2-5 years, increasing positive interactions by 40%
- Managed household finances, including bill payments and budget tracking, increasing savings over 6 months by 35% while maintaining quality of life
A/Executive Assistant
Department of Education
08.2022 - 10.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Created customized Excel spreadsheets to manage and monitor progress and actions, boosting productivity by 27%
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Monitored workflows and took necessary action to ensure responses are returned within statutory time frames
- Filed paperwork and organized computer-based information. (used TRIM software)
- Organised and coordinated car parking bookings and arranged itineraries
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
Administrative Officer
Department of Education – Statewide Services
02.2022 - 08.2022
- Managed incoming telephone calls and visitor enquiries from internal and external clients and directed to appropriate divisional staff members as necessary.
- Coordinated the use of office equipment and other minor purchases and maintained stationery supplies and asset registers.
- Assisted with financial management of the Division, including the processing of expense payments and purchase card acquittals.
- Collaborated with cross-functional teams to achieve corporate goals, strengthening interdepartmental communication.
- Handled sensitive information with discretion, maintaining confidentiality in all aspects of the role.
- Increased efficiency by developing a centralized filing system for easy retrieval of important documents.
- Coordinated travel arrangements for executives, resulting in cost-effective itineraries and seamless trips.
- Scheduled meetings, conferences and events based on priorities of executive office.
- Oversaw maintenance of office spaces, ensuring a clean and safe work environment for all employees.
Archive Records Clerk and Admin
Zirco DATA
04.2021 - 01.2022
- Conducted scan on demand service.
- Compiled, sorted and filed high volume of documents.
- Performed data entry, photocopying, stocktaking.
- Paid attention to detail while completing assignments.
- Ensured file management at offsite storage facilities, including appraisals, sentencing, digitisation, archiving and destruction of records in accordance with customer policy and procedures as well as meeting relevant NAA requirements.
- Performed quality assurance on completion of digitisation of records.
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Floor Manager
Dosa Corner
04.2020 - 03.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls
- Maintained high standards of quality control, hygiene, and health safety
- Oversaw supply restocking, area cleaning, and product organization
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers
- Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds
Prioritization Officer
Launch Housing
04.2019 - 02.2020
- Worked as part of a team, delivering timely and appropriate housing referrals to clients
- Gathered, organized and input information into digital database
- Responded quickly and professionally to clients' telephone questions and concerns
- Fostered a culture of client care, where the interests of clients are always prioritised
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Postgraduate Level - Masters - International Community Development
Victoria University
Footscray, VIC01.2018
Undergraduate Level - BA (Hons) - Law And Management
University of Mauritius
Mauritius08-2014
Skills
- MS Office
- One Note
- One Drive
- Teams
- Zoom
- Google Workspace
- Google Drive
- HPRM (TRIM)
- HRMIS
- Oracle eBusiness Suite
- Corporate Reporting
- Formstack
- Survey Monkey
- Ministerial Tracking System (MTS)
Timeline
Stay-at Home Mother
Maternity Leave
11.2022 - Current
A/Executive Assistant
Department of Education
08.2022 - 10.2022
Administrative Officer
Department of Education – Statewide Services
02.2022 - 08.2022
Archive Records Clerk and Admin
Zirco DATA
04.2021 - 01.2022
Floor Manager
Dosa Corner
04.2020 - 03.2021
Prioritization Officer
Launch Housing
04.2019 - 02.2020
Postgraduate Level - Masters - International Community Development
Victoria University
Undergraduate Level - BA (Hons) - Law And Management
University of Mauritius
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