Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
References
Timeline
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Sweta Limbachiya

Pakenham,VIC

Summary

Dynamic customer service professional with extensive experience at Woolworths, excelling in cash handling and effective communication. Proven ability to lead teams, prioritize workloads, and ensure compliance with food safety regulations. Recognized for enhancing customer satisfaction and driving sales through exceptional service and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Checkout Operator

Woolworths Silverdale NZ
08.2023 - 07.2024
  • Delivered warm and welcoming service to customers.
  • Handled cash and payment transactions with precision.
  • Enforced legislation regarding sale of age-restricted goods.
  • Maintained cleanliness and stocked checkout area at all times.
  • Scanned items and verified pricing accuracy on cash register.
  • Organized register supplies in front-end and storage areas.

Deli/Seafood Supervisor

Woolworths Sunnynook NZ
08.2018 - 07.2023
  • Executed fresh food procurement and preparation with emphasis on quality.
  • Facilitated effective communication with customers and team members.
  • Conducted training sessions to enhance team performance and ensure food safety compliance.
  • Prioritized tasks efficiently to manage workload effectively.
  • Oversaw rostering and budgeting responsibilities during Department Manager's absence.

Store Manager

TANK JUICE
11.2017 - 07.2018
  • Led staff and managed schedules to achieve operational targets.
  • Handled inventory, ordering, and stock rotation to minimize shortages.
  • Delivered exceptional customer service while resolving issues swiftly.
  • Ensured accurate cash handling and maintained product security.
  • Maintained efficient daily operations, contributing to enhanced store performance.

Customer Service Representative

NANDO'S NEW ZEALAND
10.2014 - 02.2015
  • Addressed customer inquiries with customized solutions and product details.
  • Processed orders, handled billing, and updated accounts efficiently.
  • Managed returns and resolved complaints to enhance customer satisfaction.
  • Documented customer interactions and utilized templates for effective communication.
  • Escalated issues to supervisors as necessary.

Customer Service Representative

PITAPIT NEW ZEALAND & NEW ZEALAND NATURAL
09.2011 - 10.2014
  • Maintained cleanliness and efficiency in food preparation areas and equipment.
  • Ensured food safety through rigorous quality control practices.
  • Managed cash operations while assisting with menu preparation.
  • Demonstrated effective communication and collaboration within the team.

Education

Master in Arts -

Hemchandracharya North Gujarat University
Gujarat
01.2007

Bachelor in Arts -

Hemchandracharya North Gujarat University
Gujarat
01.2005

Skills

  • Excel, Word, Power point
  • Cash handling
  • Point of sale
  • Customer service
  • Age verification
  • Stock organization
  • Food safety
  • Effective communication
  • Time management
  • Problem solving
  • Attention to detail
  • Workload prioritization
  • Complaint resolution
  • Returns and exchanges

Accomplishments

  • Reward & Recognition, Great Work ethic- Team Supporter
  • NZQA level 3 in Infection Control

Hobbies and Interests

  • Keen outdoor and indoor person
  • Loves to read about nutrition
  • Cooking
  • Home science education

Languages

English
Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual

References

References available upon request.

Timeline

Checkout Operator

Woolworths Silverdale NZ
08.2023 - 07.2024

Deli/Seafood Supervisor

Woolworths Sunnynook NZ
08.2018 - 07.2023

Store Manager

TANK JUICE
11.2017 - 07.2018

Customer Service Representative

NANDO'S NEW ZEALAND
10.2014 - 02.2015

Customer Service Representative

PITAPIT NEW ZEALAND & NEW ZEALAND NATURAL
09.2011 - 10.2014

Master in Arts -

Hemchandracharya North Gujarat University

Bachelor in Arts -

Hemchandracharya North Gujarat University

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Sweta Limbachiya