Sweta Somo
Melbourne,VIC
Summary
Compassionate Mental Health Case Manager known for high productivity and efficient task completion. Possess specialized skills in client assessment, treatment plan development, and crisis intervention, ensuring clients receive comprehensive support tailored to individual needs. Excel at communication, empathy, and problem-solving, using these soft skills to navigate challenges effectively and foster positive outcomes for clients.
Overview
5
5
years of professional experience
Work History
Mental Health Case Manager
PERMALINK SUPPORT SERVICES
St Albans , Victoria
08.2022 - 09.2024
- Provided assessments, diagnoses, and treatment plans for clients with mental health issues.
- Facilitated group therapy sessions to encourage communication and understanding among participants.
- Developed individualized treatment plans that addressed the needs of each client.
- Conducted interviews and assessments to identify areas of need and develop appropriate interventions.
- Maintained a high level of confidentiality when working with clients on sensitive matters.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Provided crisis intervention services as needed in order to ensure safety of clients.
- Monitored progress of clients throughout their course of treatment.
- Tracked data related to client outcomes, program effectiveness, and service utilization rates.
- Educated families about mental health conditions and available resources in the community.
- Advised family members on strategies for supporting their loved ones through recovery process.
- Attended court hearings as necessary to provide testimony regarding cases involving mentally ill individuals.
- Coordinated referrals to external agencies or specialists when additional support was required by clients.
- Assisted clients in navigating various systems such as housing, employment, education.
- Ensured compliance with all regulations pertaining to Mental Health Case Management services.
- Engaged in outreach activities within the community to promote awareness of mental health issues.
- Participated in case reviews and team meetings to discuss best practices for providing quality care.
- Actively listened while engaging with clients during one-on-one counseling sessions.
- Created detailed reports documenting interactions with clients and progress towards goals.
- Responded promptly to emergency calls from distressed individuals seeking assistance.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Provided guidance on lifestyle changes that could benefit individuals struggling with mental illness.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Prepared and maintained required treatment records and reports.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Collected information about clients through interviews, observation or tests.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Referred patients or clients to community resources or specialists.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
- Conducted programs to prevent substance abuse or improve community health or counseling services.
- Met with probation officers and police to exchange necessary information during treatment process.
- Sought out quality jobs for individuals and matched with employers for successful employment.
Mental Health Counselor
REGIS AGED CARE
St Albans , Victoria
08.2019 - 07.2022
- Provided individual and group counseling to clients struggling with mental health issues.
- Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Facilitated psychoeducation groups on topics such as stress management, coping skills, and relapse prevention.
- Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
- Educated staff members on the importance of providing culturally competent services to diverse populations.
- Implemented evidence-based interventions based on best practices in the field of mental health counseling.
- Offered referrals to community resources that could assist clients in meeting their needs.
Education
DIPLOMA OF MENTAL HEALTH -
ITHEA
Melbourne, VIC09-2024
Skills
- Multidisciplinary Collaboration
- Motivational Interviewing
- Substance Abuse Knowledge
- Client Advocacy
- Behavioral assessment
- Cultural Competency
- Anger management techniques
- Reintegration techniques
- Problem-Solving
- Time management abilities
- Multitasking
- Active Listening
- Cognitive behavioral therapy
- Mental health evaluations
- Addictions specialist
- Case Management
- Crisis Prevention Intervention (CPI)
- Case Documentation
- Electronic Medical Record Software
- Crisis Intervention
- Family therapy aptitude
- Psychological Assessment
- Goal Setting
- Behavior Modification Techniques
- Interpersonal Communication
- Therapeutic Interventions
- Therapeutic expertise
- Clinical Documentation
- Family therapy background
- Practiced in family assessments
- Adolescent Counseling
- Community resources specialist
- Individual Counseling
- Adaptability
- Unit Management and Leadership
- Professionalism
- PTSD group specialist
- Extensive DSM-IV knowledge
- Clinical Quality Improvement
- Grief counseling
- Self Motivation
- Mental Health Assessment
- Problem-solving aptitude
- Substance Abuse Counseling
- Clinical documentation mastery
- Patient Health Education
- Stress management techniques
- Reliability
- Family therapy
- Psychiatric and Mental Health Care
- Outreach programming specialist
References
References available upon request.
Timeline
Mental Health Case Manager
PERMALINK SUPPORT SERVICES
08.2022 - 09.2024
Mental Health Counselor
REGIS AGED CARE
08.2019 - 07.2022
DIPLOMA OF MENTAL HEALTH -
ITHEA
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