Swetha Anne
Ormond,VIC
Summary
Professional in hospitality industry, bringing valuable experience and results-oriented mindset. Known for fostering team collaboration and pop adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Chef
ALH
01.2025 - Current
- Disciplined and dedicated to meeting high-quality standards.
- Evaluated food products to verify freshness and quality.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Chef
ALH
04.2024 - 10.2024
- Maintained well-organized mise en place to keep work consistent.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
- Managed successful kitchen remodel, selecting equipment that increased productivity and met evolving needs.
Cook
ALH
02.2024 - 04.2024
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Area Manager
Luna Facility Services
01.2023 - 01.2024
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Supervised various locations, enforcing high-quality standards of operation.
Front of House Staff Member
Hungry Jack's
08.2022 - 11.2022
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Greeted customers and answered inquiries regarding menu items and specials.
Front of House Staff Member
Hungry Jack's
03.2022 - 07.2022
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Education
Diploma In Kitchen Management - Hospitality
The Imperial College
Abbotsford, VIC04.2025
Certificate IV - Hospitality
The Imperial College
Abbotsford, VIC02.2024
Certificate III - Hospitality
The Imperial College
Abbotsford, VIC08.2023
Skills
- Food quality
- Effective communications
- Kitchen operations
- Hospitality service expertise
- Team collaboration
- Multitasking and organization
- Clear communication
- Food safety knowledge
- Order taking
- Training and mentoring
- Guest service
Timeline
Chef
ALH
01.2025 - Current
Chef
ALH
04.2024 - 10.2024
Cook
ALH
02.2024 - 04.2024
Area Manager
Luna Facility Services
01.2023 - 01.2024
Front of House Staff Member
Hungry Jack's
08.2022 - 11.2022
Front of House Staff Member
Hungry Jack's
03.2022 - 07.2022
Diploma In Kitchen Management - Hospitality
The Imperial College
Certificate IV - Hospitality
The Imperial College
Certificate III - Hospitality
The Imperial College
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