Swikriti Thapa

Proactive Waitstaff with extensive experience in optimizing customer satisfaction and dining operations. Proven success in resolving customer complaints, ensuring health code compliance, and improving service quality through staff training programs. Skilled in reservation management, team morale boosting, and policy enforcement, bringing dedication and efficiency to every role.

Flexible Server Shift Leader equally comfortable going hands-on in busy dining rooms or managing dozens of wait staff personnel and associated logistics. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.