Manish Karki
Burwood,NSW
Summary
Motivated and reliable professional with hands-on experience in industrial production and customer service. Skilled in operating machinery, maintaining workplace safety standards, and delivering exceptional customer support. Proven ability to work efficiently in fast-paced environments, troubleshoot operational issues, and contribute to team productivity. Seeking to leverage my practical skills and dedication to quality in a dynamic role where I can continue to grow and add value to the organisation.
Professional machine operation specialist with substantial hands-on experience in operating and maintaining industrial machinery. Strong focus on ensuring precision, safety, and efficiency in all tasks. Collaborative team player known for reliability and adaptability to changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator
CIMOS
05.2022 - 06.2025
- Led daily machine operations to ensure efficient workflow and high-quality output.
- Improved production processes through strategic adjustments and regular maintenance.
- Mentored junior operators, enhancing team skill levels and operational knowledge.
- Oversaw equipment use and safety protocols, minimizing downtime and accidents.
- Complied with company and OSHA safety rules and regulations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Customer Service Assistant
City Express Remittance Company
03.2019 - 05.2022
- Managed client transactions and facilitated the smooth transfer of funds internationally.
- Handled customer service inquiries and resolved transaction-related issues efficiently.
- Maintained accurate records of remittance transactions, ensuring compliance with company and regulatory policies.
- Collaborated with team members to improve workflow processes and customer satisfaction.
- Part-Time
- Managed customer inquiries through various communication channels, ensuring prompt and effective resolution.
- Assisted in processing remittances, maintaining compliance with regulatory requirements and company policies.
- Developed streamlined processes for handling customer complaints, improving response times and satisfaction ratings.
- Analyzed customer feedback trends to identify areas for improvement in service delivery and product offerings.
- Oversaw daily operations of customer service desk, ensuring adherence to quality standards and best practices.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
Higher Secondary Level (+2) - Business Management
College of Business Management
03.2019
Secondary Education Examination (SEE) - undefined
Ankura English Secondary Boarding School
11.2017
Skills
- Customer Service Excellence
- Data Entry & Record Keeping
- Attention to Detail
- Problem-Solving Skills
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Heavy lifting
- Machine maintenance
- Machinery cleaning
- Quality assurance
- Production monitoring
- Compliance with Industry Standards
- Strong work ethic
Certification
- Police Check: Croatia and Nepal (Applied for Australian as well)
- Working with children check (Applied)
- Driver’s License: Croatia and Nepal
- COVID-19 Vaccination
Languages
English: Intermediate
Nepali: Fluent
Hindi: Intermediate
Harvaski (Croatian): Basic
Timeline
Machine Operator
CIMOS
05.2022 - 06.2025
Customer Service Assistant
City Express Remittance Company
03.2019 - 05.2022
Secondary Education Examination (SEE) - undefined
Ankura English Secondary Boarding School
Higher Secondary Level (+2) - Business Management
College of Business Management
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