Swornim Shrestha
Perth,WA
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations across various roles, including marketing. Expert in cross-functional teamwork and adaptability, significantly boosting revenue and operational efficiency. Demonstrates exceptional leadership and communication skills, driving team success and exceeding business goals.
Overview
5
5
years of professional experience
Work History
Food and Beverage Associate
TMG Group
04.2023 - Current
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
Marketing Director
Bagmati Arts And Handicrafts
03.2020 - Current
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
Sales Coordinator
Holiday Inn Express Hotel
07.2023 - 11.2024
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Food and Beverage Attendant
Ingot Hotel
12.2022 - 08.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Education
BBA - Business Administration
Stanley College
Perth, WA04-2024
A Levels - Business Studies
Malpi Institute
Kathmandu, Nepal05-2018
Skills
- Flexible scheduling
- Adaptability and resilience
- Cash handling proficiency
- POS system operation
- Cross-functional teamwork
- Staff training support
- Communication
- Guest services
- Staff leadership
- Staff supervision
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Coordinator
Holiday Inn Express Hotel
07.2023 - 11.2024
Food and Beverage Associate
TMG Group
04.2023 - Current
Food and Beverage Attendant
Ingot Hotel
12.2022 - 08.2024
Marketing Director
Bagmati Arts And Handicrafts
03.2020 - Current
BBA - Business Administration
Stanley College
A Levels - Business Studies
Malpi Institute
Similar Profiles
Hanan NagyHanan Nagy
Tendering Section Head at Atrium Quality Contractors -TMG GroupTendering Section Head at Atrium Quality Contractors -TMG Group
NOR ILIANA ILIANA KHALIDNOR ILIANA ILIANA KHALID
MANAGER, PUBLIC RELATION & BUSINESS DEVELOPMENT at MUIP SUPERMARKET GROUP SDN BHDMANAGER, PUBLIC RELATION & BUSINESS DEVELOPMENT at MUIP SUPERMARKET GROUP SDN BHD
NURUL AIN AINA BINTI ZULKEFLENURUL AIN AINA BINTI ZULKEFLE
Trainee at AISLING GROUP SDN BHDTrainee at AISLING GROUP SDN BHD