Sworup Karki

In my one year of experience as a Mobile Repair Technician, I have gained valuable insights and skills in diagnosing and fixing issues with mobile devices. This role has allowed me to become proficient in a variety of tasks, including hardware repairs, software troubleshooting, and customer service.

On the hardware side, I have learned to disassemble and assemble various mobile phone models, replace damaged components such as screens, batteries, charging ports and I have become adept at using specialized tools and equipment to ensure precise and efficient repairs.

In terms of software troubleshooting, I have honed my ability to identify and resolve software-related problems, including issues with operating systems, applications, and firmware updates. I have also become skilled at data recovery and backup processes, helping customers safeguard their important information.

Customer service is a crucial aspect of the job, and I have developed excellent communication skills to interact with customers effectively. I strive to provide clear explanations of repair options, pricing, and timelines, ensuring that customers feel confident and informed throughout the repair process.

Overall, my one year of experience as a Mobile Repair Technician has equipped me with a strong foundation in mobile device repair, a keen eye for detail, and the ability to deliver high-quality service to customers in need of mobile device solutions.