Swostika Khatri
Melbourne,VIC
Summary
Dedicated housekeeper with proven expertise at Room Cleaner, excelling in room sanitation and supply replenishment. Recognized for exceptional guest interaction and effective communication skills, ensuring a welcoming environment. Committed to maintaining high cleanliness standards and promptly reporting maintenance issues, contributing to overall guest satisfaction and comfort.
Overview
1
1
year of professional experience
Work History
Housekeeper
Room cleaner
Japan, Tokyo
02.2025 - 09.2025
- Cleaned guest rooms following established procedures and standards.
- Replenished supplies in bathrooms and kitchens to maintain cleanliness.
- Reported maintenance issues to ensure timely repairs and upkeep.
- Ensured public areas remained clean and presentable for guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Education
Some College (No Degree) - Certificate III in Individual Support
Central Australian College
Melbourne , VICSkills
- Room sanitation
- Supply replenishment
- Maintenance reporting
- Guest interaction
- Customer service
- Time management
- Communication skills
- Flexibility in duties
Languages
Nepali
First Language
English
Advanced (C1)
C1
Japanese
Beginner (A1)
A1
Hindi
Upper Intermediate (B2)
B2
Timeline
Housekeeper
Room cleaner
02.2025 - 09.2025
Some College (No Degree) - Certificate III in Individual Support
Central Australian College