Syanne Ruth
Balwyn,VIC
Summary
Detail-oriented accounting professional with over four years of experience in accounts receivable, accounts payable, journal entries, and month-end closing. Proven ability to manage over 200 customer accounts monthly while effectively consolidating payments and preparing reconciliations and financial reports. Recent studies in accounting, combined with retail experience in New Zealand, have enhanced accuracy, problem-solving skills, and client service capabilities. Currently pursuing a NZ Certificate in Business (Accounting Support Services) to further advance technical expertise and re-establish a successful career in accounting.
Overview
20
20
years of professional experience
Work History
Online Assistant / Checkout / Back Office
Woolworths
05.2024 - 09.2025
- Picked, packed, and processed online customer orders with speed and accuracy, consistently meeting fulfilment targets.
- Ensured high product standards by selecting fresh, quality items and maintaining store presentation.
- Assisted customers at checkout with purchases, payments, and queries, delivering friendly and efficient service.
- Trained and authorised for Age Restricted Goods (ARG) sales supervision
- Ensured high product standards by selecting fresh, quality items and maintaining store presentation.
- Performed daily back-office duties, including reconciling tills, reviewing spot checks, and investigating cash variances.
- Prepared end-of-day banking and reports, maintaining compliance with company policies and audit standards.
- Supported smooth store operations through teamwork, problem-solving, and strong attention to detail.
Beauty Advisor – Health & Beauty
Farmers Trading Company
12.2023 - 04.2024
- Delivered expert product knowledge and personalised service, achieving and exceeding sales targets.
- Maintained up-to-date knowledge of new launches through regular training.
- Built customer loyalty and repeat business through tailored engagement.
Sales Assistant – Menswear Department
Farmers Trading Company
06.2022 - 12.2023
- Managed merchandising, promotions, and store presentation.
- Monitored stock levels, reported shortages, and supported stocktakes.
- Provided styling advice and professional customer service.
Career Break / Professional Development
01.2010 - 01.2022
- Focused on family responsibilities while continuing professional development.
- Completed accounting certifications, including Certificate in Accounting and Xero Accounting (The Career Academy, NZ).
- Gained practical retail and customer service experience in New Zealand to support study and family commitments.
- Continued to update accounting knowledge, preparing to re-enter the profession with refreshed skills.
Assistant Accountant / Bookkeeper
Cordlife Pte Ltd
04.2005 - 05.2009
- Managed accounts receivable for 200+ customers/month, including invoicing, payment tracking, and collections.
- Processed accounts payable invoices and consolidated vendor payments.
- Reconciled AR/AP ledgers, bank accounts, credit cards, and lines of credit in SAP.
- Prepared and posted journal entries for payroll, adjustments, and month-end closing.
- Generated accurate financial reports for the Finance Manager on schedule.
- Resolved financial discrepancies and customer disputes promptly and professionally.
Education
NZ Certificate in Business - Accounting Support Services (Level 4)
Open Polytechnic
Certificate in Accounting and Xero Accounting - undefined
The Career Academy
Bachelor of Commerce - Accounting
Bina Nusantara University
Skills
- Accounts Receivable & Payable Management
- Journal Entries & Month-End Closing
- Bank Reconciliation & Financial Reporting
- Microsoft Office Xero SAP POS Systems
- Customer Service & Client Relationship Management
- Leadership & Staff Training
- Fluent in English & Bahasa Indonesia
Timeline
Online Assistant / Checkout / Back Office
Woolworths
05.2024 - 09.2025
Beauty Advisor – Health & Beauty
Farmers Trading Company
12.2023 - 04.2024
Sales Assistant – Menswear Department
Farmers Trading Company
06.2022 - 12.2023
Career Break / Professional Development
01.2010 - 01.2022
Assistant Accountant / Bookkeeper
Cordlife Pte Ltd
04.2005 - 05.2009
Certificate in Accounting and Xero Accounting - undefined
The Career Academy
Bachelor of Commerce - Accounting
Bina Nusantara University
NZ Certificate in Business - Accounting Support Services (Level 4)
Open Polytechnic