Sybil Purtle
north wonthaggi
Summary
Dynamic and dedicated professional with experience at Maru Koala Park, Subway, KFC, and Mitches Latte Lounge, excelling in customer service and team collaboration. Proven ability to maintain high standards of cleanliness and efficiency while engaging with diverse clientele. Skilled in POS system management and committed to fostering a welcoming environment, ensuring customer satisfaction and operational excellence. Wanting a change of job within the retail industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Maru koala park
Grantville
01.2025 - Current
- Sanitized animal habitats.
- Designed programs enhancing mental and physical stimulation for animals.
- Operated continuously from early hours through to the end of the day.
Team Member
KFC
Wonthaggi
09.2022 - 08.2024
- Maintained order and cleanliness of work areas to conform with health codes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed established cash handling procedures when collecting payment from customers.
- Maintained professional demeanor during interactions with customers and co-workers.
- Cleaned kitchen areas, equipment and utensils.
- Performed opening and closing duties as assigned by management.
Cafe Worker
Mitches Latte Lounge
North Wonthaggi
01.2023 - 06.2024
- Interacted pleasantly with customers and offered assistance to find needed items.
- Maintained accurate records of all sales transactions for daily reporting purposes.
- Scrubbed and polished counters to remove debris and food.
- Processed payments on cash register and counted back bills and change to patrons.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Sandwich Artist
subway
North Wonthaggi
06.2022 - 01.2023
- Operated cash registers to process payments from customers.
- Answered guest questions, delivering most accurate and updated information available.
- Maintained safe food handling practices to prevent germ spread.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Followed established procedures for handling money transactions accurately.
Education
University Step Up Program For High Achieving Students - Medicine
Australian Catholic University
Online Skills
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Community engagement
- POS System Management
- Marketing and promotion
- Environmental conservation
- Empathy and patience
Accomplishments
- Elected mentor group leader for 2023
- Employee of the Month, x4, 2024
Certification
- current working with childrens check
Timeline
Volunteer
Maru koala park
01.2025 - Current
Cafe Worker
Mitches Latte Lounge
01.2023 - 06.2024
Team Member
KFC
09.2022 - 08.2024
Sandwich Artist
subway
06.2022 - 01.2023
University Step Up Program For High Achieving Students - Medicine
Australian Catholic University
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