Sybil Stevens
Gladstone,QLD
Summary
Dedicated professional with extensive experience in sanitation practices and customer service at TOPNOTCHCQ. Proven ability to enhance cleanliness and safety standards while effectively managing inventory. Recognized for problem-solving skills and reliability, consistently achieving high-quality results in fast-paced environments. Committed to maintaining health code compliance and fostering team collaboration.
Overview
11
11
years of professional experience
Work History
Cleaner
TOPNOTCHCQ
Gladstone, QLD
01.2025 - Current
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Cleaned windows, door frames, and sills.
- Swept and mopped floors in public areas.
- Inspected facilities regularly for signs of wear or damage.
- Vacuumed carpets, furniture, and upholstery.
- Maintained janitorial closets in a clean, organized manner.
- Reported any damages or repairs needed to supervisor immediately.
- Emptied trash cans and replaced liners.
- Adhered to all safety guidelines while operating machinery such as floor buffers.
- Transported waste to designated disposal sites according to safety protocols.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Responded quickly to spills or accidents using appropriate cleaning materials.
- Dusted furniture, fixtures, and other surfaces.
- Provided excellent customer service when interacting with customers or colleagues.
- Followed established health codes while performing duties.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Washed dishes by hand or loaded dishwashers for washing.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Measured and mixed detergents with water for use in commercial cleaning.
- Reduced cleaning time significantly while maintaining company quality standards.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Reported damaged and broken furniture, upholstery and fixtures to supervisors.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Meat Wrapper
drakes
Calliope, QLD
10.2023 - 04.2024
- Resolved any customer complaints regarding quality or freshness of products promptly and courteously.
- Wrapped and labeled various types of meat products for sale in the store or for catering orders.
- Created promotional displays using signage, props or other materials provided by the store management team.
- Maintained records of inventory received from suppliers as well as inventory sold in store.
- Maintained cleanliness of work area by sweeping and mopping floors, wiping down counters, sanitizing knives and utensils after each use.
- Stocked shelves with packaged meats, ensuring proper rotation of product based on expiration dates.
- Organized the display cases with fresh meats in a neat and attractive manner.
- Cleaned all equipment used during shift including slicers, scales, wrapping machines.
- Weighed meats to determine price for customers.
- Assisted customers with selecting cuts of meat according to their needs.
- Followed company policies regarding food safety regulations and hygiene standards.
- Provided excellent customer service by responding quickly to customer inquiries about product selection, pricing and availability.
- Prepared meat products such as sausages, bacon, ham and other specialty items according to customer specifications.
- Performed regular maintenance checks on refrigeration units used for storing meat products.
- Enforced approved safety codes and cultivated orderly and systematic environment.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Identified perishable inventory nearing expiration date and marked down prices to minimize waste.
- Demonstrated knowledge of various meat cuts and recommended cooking techniques to customers.
- Accepted and examined quality and correctness of daily meat deliveries.
- Disposed of expired meats in accordance with food safety regulations.
- Used sizing guidelines to cut meat products and arrange pieces in trays.
- Packaged, weighed, and labeled meat products accurately for retail sale.
Meat Packer
hilton foods
Bunbury, WA
04.2017 - 05.2021
- Weighed, portioned, and packaged meat for individual sale or bulk orders.
- Kept records of processed goods including weights, types and quantities produced daily.
- Monitored temperature gauges to ensure proper cooling of meats throughout the process.
- Operated packaging machines to wrap products for shipment or storage.
- Followed all safety protocols while operating machinery such as grinders and slicers.
- Cleaned and sanitized knives, scales, tables, counters and other equipment used during processing.
- Received and stored incoming meat products in refrigerated rooms.
- Assembled boxes and crates to store finished product in the warehouse.
- Verified accuracy of labels against customer specifications prior to packing.
- Reported any discrepancies in product quantity or quality to supervisors immediately.
- Stacked boxes of packaged goods onto pallets for transport or storage purposes.
- Ensured accurate labeling of packages with weight, price, and expiration date.
- Identified product defects by visually inspecting each piece before packaging it.
- Performed quality inspections on all products before packing them up.
- Organized inventory according to size and type for efficient retrieval when needed.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Recorded quantity, product type, and weight for quality control purposes.
- Worked effectively in damp and cold conditions to safely process meat.
- Trained in processing line positions to back up team members in case packing, smokehouse and delivery.
- Inspected meat products to identify defects and remove deficient products from line.
- Used materials handling equipment such as pallet jacks to move large groups of raw meat and finished products.
- Placed prepared, marinated, processed and cut or cubed meat into styrofoam or plastic packs.
- Prepared links or ground meats per customer specifications.
- Processed fresh meat items in walk-in cooler.
- Properly stored meat to decrease waste and increase product freshness span.
All Rounder
hungry jacks
Bunbury, WA
06.2014 - 03.2017
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Newtoon Moore
Bunbury, WA10-2015
Skills
- Sanitation practices
- Equipment operation
- Inventory management
- Health code compliance
- Cleaning techniques
- Customer service
- Problem solving
- Quality control
- Restroom sanitation
- Chemical handling
- Basic maintenance
- Health and safety regulations
- Surface disinfection
- Team collaboration
- Organizational skills
- Hazardous material handling
- Odor control methods
- Reliability and punctuality
- Multitasking and organization
- Verbal and written communication
Timeline
Cleaner
TOPNOTCHCQ
01.2025 - Current
Meat Wrapper
drakes
10.2023 - 04.2024
Meat Packer
hilton foods
04.2017 - 05.2021
All Rounder
hungry jacks
06.2014 - 03.2017
High School Diploma -
Newtoon Moore