Sybrand Vonhof
Zwolle,Overijssel
Summary
Dynamic bar supervisor with a proven track record at Zanzibar, enhancing customer satisfaction through efficient operations and service standards. A highly reliable team player with strong customer service skills, adept at managing high-pressure situations and fostering a positive work environment. Proficient in cash handling and inventory management, ensuring seamless bar operations.
Overview
9
9
years of professional experience
Work History
Bar Supervisor
Victorium
01.2024 - 02.2025
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
Window Cleaner
Novon
07.2016 - 12.2024
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
Sailor/Diver
Compass Bonaire
01.2023 - 12.2023
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
Floor Manager
Kobalt
02.2022 - 12.2022
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 20 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Host
Peakz Padel
10.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cook
Meneer Jan
10.2019 - 05.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Bar Supervisor
Zanzibar
03.2019 - 10.2019
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Van Heeckeren
05.2017 - 09.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Havo -
Thomas A Kempis College
ZwolleSkills
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Service-oriented mindset
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
German
Limited Working
Interests
- Enjoy participating in bouldering for overall physical and mental well-being
- Music
- Fashion
- I have a passion for photography and editing photos
- Team Sports
Timeline
Bar Supervisor
Victorium
01.2024 - 02.2025
Sailor/Diver
Compass Bonaire
01.2023 - 12.2023
Floor Manager
Kobalt
02.2022 - 12.2022
Host
Peakz Padel
10.2021 - 02.2022
Cook
Meneer Jan
10.2019 - 05.2020
Bar Supervisor
Zanzibar
03.2019 - 10.2019
Bartender
Van Heeckeren
05.2017 - 09.2018
Window Cleaner
Novon
07.2016 - 12.2024
Havo -
Thomas A Kempis College
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