Sydney Chen

• 2020 HR and Communication Intern at Refugee Talent

· Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

· Completed employee employment verifications and unemployment paperwork prior to hire or termination.

· Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process.

· Organised 30 teams meetings according to supervisor 's special requirement throughout two months internship period.

• 2017 Work Experience – Receptionist at Campsie Centre Medical Clinic 仁安醫療

· Answered inquiries and resolved or escalated issues to management personnel to ensure patient satisfaction

· Independently handle over 30 calls each day

· Scheduled office meetings and one to one patient appointments for GPs

· Balanced staffs availability, customer schedules and maximum load levels when scheduling appointments

· Coordinated patient scheduling, check-in, check-out and payments for Billing

· Collaborated with assistants and GPs to prepare and set up rooms with adequate supplies and equipment

Australian Citizen