Summary
Overview
Work History
Education
Skills
Internships
Timeline
Server

Sydney McConnell

Greenwood,IN

Summary

Highly-motivated and organized college student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Server

Antilogy
05.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Data Analyst

Morgan Insurance Group
05.2024 - 02.2025
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.
  • Provided actionable insights through comprehensive reports.
  • Implemented business intelligence solutions to increase operational efficiency.

Umpire

Center Grove Lassie League
05.2020 - 07.2024
  • Ensured compliance with all applicable rules and regulations pertaining to umpiring.
  • Monitored game play to ensure fair and safe competition.
  • Called balls, strikes, outs, and other plays as necessary during games.
  • Assisted coaches in the interpretation of rules and regulations.
  • Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.

Food Runner

Garment Factory
09.2021 - 12.2022
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Responded promptly to customer inquiries and requests for additional items or services.

Restaurant Hostess

Our Table
11.2021 - 08.2022
  • Greeted customers and escorted them to their tables with menus while answering customer's questions and accommodating all guests.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered telephone to provide dining information and take reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

Some College (No Degree) - Biology

Indiana University
Bloomington, IN
05-2026

Biology

University of Iowa
Iowa City, IA

Bachelor of Science - Biology

University of Adelaide
Adelaide, SA

Skills

  • Guest Engagement
  • POS operation and Cash Handling
  • Liquor, wine, and food service
  • Strong Work Ethic
  • Professional Appearance and Cleanliness Standards
  • Guest Relations and Relationship Management
  • Exceptional customer service
  • Positive and professional
  • Performance Improvement
  • Sales Techniques
  • Problem Solving
  • Attention to Detail
  • Time Management and Multitasking
  • Teamwork and Collaboration with Effective Communication
  • Strong work ethic
  • Guest engagement

Internships

Anesthesiology Semester Internship - Gained experience in administering anesthesia, monitoring patients during surgery, and providing postoperative care under supervision. Assisted with preoperative assessments, developed anesthetic plans, and collaborated with surgical teams to ensure patient safety and comfort. Enhanced ability to work in high-pressure environments.

Timeline

Data Analyst

Morgan Insurance Group
05.2024 - 02.2025

Server

Antilogy
05.2023 - Current

Restaurant Hostess

Our Table
11.2021 - 08.2022

Food Runner

Garment Factory
09.2021 - 12.2022

Umpire

Center Grove Lassie League
05.2020 - 07.2024

Some College (No Degree) - Biology

Indiana University

Biology

University of Iowa

Bachelor of Science - Biology

University of Adelaide
Sydney McConnell