Sydney Nguyen
Summary
Professional with high standards, prepared for hospitality and service industry. Skilled in food preparation, customer service, and maintaining sanitation standards. Strong focus on teamwork and adaptability to changing needs. Reliable and results-driven, ensuring efficient and pleasant experiences.
Overview
6
6
years of professional experience
Work History
Club Attendant
Cabramatta Rugby League Club
03.2025 - 09.2025
- Collaborated with team members to enhance overall club experience.
- Provided exceptional customer service to members and guests.
- Enforced club policies consistently to ensure a safe environment for all while adhering to industry regulations as well as company guidelines.
- Monitored inventory levels of supplies and equipment.
- Assisted guests with gaming machines and club facilities, providing clear guidance and support when needed.
- Handled cash and operated point-of-sale systems accurately and efficiently.
- Maintained high standards of cleanliness, sanitation, and venue presentation.
- Resolved customer concerns calmly and effectively, promoting a safe and enjoyable environment.
Food Service Assistant
Pho in a Box
01.2020 - 2024
- Executed daily food preparation with precision and adherence to safety standards.
- Assisted in maintaining cleanliness and organization of kitchen and service areas.
- Adapted swiftly to new tasks, supporting team in high-volume service periods.
- Ensured accurate portioning and presentation of menu items consistently.
- Monitored inventory levels, alerting management to replenish supplies as needed.
Retail Sales Assistant
DollyGirl
01.2023 - 01.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Handled customer complaints with professionalism, resolving issues to maintain satisfaction.
- Participated in training sessions to develop product knowledge and sales techniques.
- Maintained visual merchandising standards to promote brand image and drive sales.
- Managed inventory levels, ensuring stock availability for customer demand.
- Processed transactions efficiently using point-of-sale systems.
Skills
- Excellent oral and written communication
- Works well under pressure
- Independent and team collaboration
- Able to follow instructions, policies and procedures
- Excelled personal presentation
- Timely and trustworthy
- Friendly and polite
- Proficient in customer support
- Food safety practices
- Hygiene maintenance
- Experienced in operating POS systems
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Club Attendant
Cabramatta Rugby League Club
03.2025 - 09.2025
Retail Sales Assistant
DollyGirl
01.2023 - 01.2023
Food Service Assistant
Pho in a Box
01.2020 - 2024