Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Certification
Languages
Timeline
Generic

SYED ABBAS

Sydenham,VIC

Summary

Dynamic and adaptable professional with a strong medical background and extensive customer service experience. Currently working as a Passenger Service Officer at the airport, where I thrive in fast-paced environments and deliver exceptional support to travelers from diverse backgrounds. Having lived in China for eight years, I am fluent in Chinese and excel at bridging cultural and language gaps. Recognized for outstanding people skills, problem-solving abilities, and strong computer proficiency, I bring a blend of technical expertise and interpersonal strengths to every role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Passenger Service Officer

Star Aviation
Melbourne, Victoria
08.2025 - Current
  • Assisted passengers with check-in and boarding procedures.
  • Managed passenger inquiries and resolved issues promptly.
  • Provided luggage handling support during peak travel times.
  • Coordinated with airline staff to ensure smooth operations.
  • Monitored airport security protocols for passenger safety.
  • Maintained knowledge of airport facilities and services available to passengers.
  • Communicated effectively with other staff members to ensure smooth operations of daily tasks.

Founder & Operator – Import/Export Business

Self-Owned Business
, China
01.2020 - Current
  • Registered import/export trading company operating between China and international clients.
  • Managed logistics, supplier communication, customs compliance, and client relationships.

Medical Intern

Rawalpindi Institute of Cardiology (RIC)
Islamabad, Pakistan
01.2022 - 01.2023
  • Assisted in patient care at one of Pakistan's top cardiac hospitals.
  • Gained experience in patient monitoring, case history documentation, and ward management.

Part-Time Teacher & Private English Tutor

Various Schools & Families
, China
01.2017 - 01.2022
  • Worked with children aged 3 to 17 years old in both classroom and private tutoring settings.
  • Taught English using bilingual (Chinese-English) teaching techniques.
  • Developed tailored learning plans based on students’ needs and age levels.

Club President

Omnia
Wuhan
03.2021 - 09.2021
  • Organized club events and activities to enhance member engagement.
  • Facilitated meetings to discuss club goals and initiatives with members.
  • Collaborated with local businesses for sponsorship and support opportunities.
  • Developed promotional materials to increase club visibility in the community.
  • Led recruitment efforts to attract new members and retain existing ones.

Sales Assistant

Urban Revivo
, Wuhan
03.2018 - 03.2019
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained inventory levels by tracking stock and placing orders as needed.
  • Processed transactions accurately using point-of-sale systems and cash handling procedures.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.

Education

Bachelor of Medicine, Bachelor of Surgery - MBBS

Hubei University of Art And Science
China
06-2023

HSK 4( Chinese Language) - Foreign Languages Education

Zhejiang Normal University
China
06-2022

English Language

Cambridge University
07-2019

High School Diploma -

APSAC
Rawat
07-2018

Skills

  • Software: MS Office, Google Workspace, Basic Financial Tools
  • Time Management & Task Prioritization
  • Fast Learner & Adaptable
  • Strong Communication & Interpersonal Skills
  • Supplier communication
  • Client relationship management
  • Market analysis
  • Financial analysis
  • Strategic planning
  • Negotiation skills
  • Event planning
  • Bilingual communication
  • Trends analysis
  • Market Knowledge
  • Customer relationship management
  • Sales techniques
  • Problem solving
  • Effective communication
  • Time management
  • Team leadership
  • Goal oriented

Hobbies and Interests

Stock Trading & Finance, Volleyball, Traveling & Exploring Cultures, Family Time with My Wife, Meeting New People , Golf , 

Accomplishments

  • Best student of the year
  • 100 meter running

Certification

  • Medical GP license
  • Driver license

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Full Professional

Timeline

Passenger Service Officer

Star Aviation
08.2025 - Current

Medical Intern

Rawalpindi Institute of Cardiology (RIC)
01.2022 - 01.2023

Club President

Omnia
03.2021 - 09.2021

Founder & Operator – Import/Export Business

Self-Owned Business
01.2020 - Current

Sales Assistant

Urban Revivo
03.2018 - 03.2019

Part-Time Teacher & Private English Tutor

Various Schools & Families
01.2017 - 01.2022

Bachelor of Medicine, Bachelor of Surgery - MBBS

Hubei University of Art And Science

HSK 4( Chinese Language) - Foreign Languages Education

Zhejiang Normal University

English Language

Cambridge University

High School Diploma -

APSAC

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SYED ABBAS