Summary
Overview
Work History
Education
Skills
Other Skills Attributes
Customer Service Skills
It Social Media
Timeline
Generic

Syed Hussaini

Mambourin

Summary

Committed to honesty, integrity, competency, and innovation. Consistently performs tasks to the highest standard. Collaborates effectively with others to achieve shared goals. Diverse experience cultivates adaptability, enabling quick grasp of new processes and efficient completion of assignments.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager Marketing

Soft Innovative Solutions
  • To coordinate with distributors and retailers
  • To analyze and decide system implementation program
  • To work with other team members and offer best services to the clients
  • To advice in formulating overall marketing strategy for the company
  • To analyze the historical data and provide feedback to management

Objection Officer

Services Australia
  • Coordinated operations with other emergency service groups.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Achieved all the KPI's working in Mainstream.
  • Confidentiality handled customer and delivering accurate information according to legislation to the customer's.
  • Handled CERT customers Confidentiality.
  • Accepted and performed role as a LSO ( learning support officer )to train and guide new starters.
  • Always followed the APS rules and guidelines as required.
  • Achieved goal in recovering debt from customer and pushed them to pay child support on time to avoid further consequences.
  • My key strength and interest is in debt collection and review income.


Self Employed

Uber
01.2023 - Current

Freight Handler

FEDEX
10.2022 - 03.2023

Parcel Transport Officer ( PTO )

Australia Post
03.2017 - 09.2017
  • Operate vans to pickup parcels from customers and drop them into Post hub
  • Drive into designated area to empty all the post and express mail boxes for mails
  • Work in the hub to sort out the cages filled with parcels and mails which are to be picked for further delivery process
  • Deal with various customers face to face and on phone to satisfy them regarding their pickups and other services

Warehouse And Driver

YHI Australia Private Ltd.
03.2011 - 06.2016
  • Company Overview: ( Tyres & Wheels )
  • Operate truck to transport deliveries throughout Victoria and Metropolitan(Melbourne)
  • Walk around warehouse to pick deliveries according to daily paperwork
  • Carried out material loading, verified quantities, processed full and partial loads
  • Managed multiple shipments and deliveries within extreme time constraints
  • Communicate with customers and receive orders
  • Maintain compliance with all safety and corporate regulation
  • Trained new staff according operational requirements
  • Wide knowledge of major routes and destination
  • ( Tyres & Wheels )

Business Development Executive

Tele-card Pvt Ltd
09.2005 - 06.2006
  • Arranged promotional displays, worked closely with vendors on promotions and sales
  • Communicated with all distributors daily on their receivables and total dispatches
  • Monitor direct and indirect sales
  • Direct sale to SME sector

Education

Diploma - Accounting

Box hill TAFE
01.2007

Advance Diploma - Cookery

Sunshine Institute Of Management
01.2010

Skills

  • Customer Service Management
  • Excellent Analytical Skills
  • Team Player
  • ZOR System
  • ZRE System
  • MR License
  • Excellent communication skills
  • Ability to Take Pressure
  • Determined
  • Forklift License
  • Can-do-ability
  • Sense of Ownership
  • Leadership skills

Other Skills Attributes

  • Excellent verbal and written communication
  • Good interpersonal and negotiation skills
  • Cultural fit
  • Committed and quick learner

Customer Service Skills

  • Excellent professional attitude towards customers, with a warm and friendly approach to service.
  • Well known for exceeding customer expectations and always looking to enhance the customer experience.
  • Focused with an impeccable memory leading to always an accurate order placement.
  • Always careful to respect the customers privacy, whilst considering them and being attentive to their needs.
  • Very high standard of cleanliness, careful approach to handling food and likeable yet professional appearance.

It Social Media

  • Excellent ability with all Microsoft and Apple products.
  • Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
  • Microsoft Windows XP
  • Microsoft Office XP Professional
  • MySQL
  • Clear understanding of the use of Social Media and review processes through this mechanism.

Timeline

Self Employed

Uber
01.2023 - Current

Freight Handler

FEDEX
10.2022 - 03.2023

Parcel Transport Officer ( PTO )

Australia Post
03.2017 - 09.2017

Warehouse And Driver

YHI Australia Private Ltd.
03.2011 - 06.2016

Business Development Executive

Tele-card Pvt Ltd
09.2005 - 06.2006

Assistant Manager Marketing

Soft Innovative Solutions

Advance Diploma - Cookery

Sunshine Institute Of Management

Objection Officer

Services Australia

Diploma - Accounting

Box hill TAFE
Syed Hussaini