Motivational leader and organizational problem-solver with advanced IT, supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager Training Development
Building and Training Australia
Dandenong, VIC
01.2024 - Current
Collaborate with industry partners and stakeholders to enhance program relevance and industry readiness of graduates.
Design, develop, and deliver government-funded diploma programs in Building and Construction, ensuring alignment with industry standards and regulatory requirements.
Utilize expertise in engineering principles to provide technical guidance and support to learners, bridging theory with practical applications.
Lead a team of instructors and trainers, providing mentorship and professional development opportunities to foster a culture of continuous improvement.
Director
Wheels On Deals Limited UK
London, England
01.2023 - 12.2023
Provided product information, features, and benefits to customers.
Prepared sales contracts and other necessary paperwork for vehicle purchases.
Performed market research on competitor vehicles and pricing strategies.
Created weekly reports detailing sales performance metrics such as closing rates and average sale prices.
Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
Building Facilities Manager
PIMS
Islamabad, Pakistan
01.2019 - 01.2020
Troubleshot complex problems related to HVAC installations or operations.
Developed and implemented preventative maintenance plans.
Scheduled regular maintenance activities such as HVAC filter changes and plumbing inspections.
Audited monthly invoices from suppliers to verify accuracy of charges.
Supervised vendors and contracts to support office environment.
Prepared and reviewed operational reports and schedules.
Managed budgeting for all building operations expenses.
Marketing Coordinator at Building and Construction Training Australia (BCTA)Marketing Coordinator at Building and Construction Training Australia (BCTA)
Senior Lecturer at Shoortaaye Institute for Professional Training and Capacity BuildingSenior Lecturer at Shoortaaye Institute for Professional Training and Capacity Building