Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Syed Mehdi

Hobart,TAS

Summary

Dynamic, safety-oriented professional with extensive experience as Bus Operator at Metro Tasmania. Demonstrated expertise in vehicle inspection and incident reporting, ensuring strict compliance with traffic regulations. Skilled in cultivating positive customer relationships and efficiently resolving issues, delivering dependable transportation services while prioritizing passenger safety and satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bus Operator

Metro Tasmania
Hobart, Tasmania
05.2023 - Current
  • Observed local laws and regulations governing public transportation operations throughout shifts.
  • Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
  • Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
  • Inspected interior of bus after each trip for any lost items left behind by passengers.
  • Provided courteous customer service at all times while interacting with riders and colleagues alike.
  • Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
  • Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
  • Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Reported any mechanical issues or passenger disturbances to supervisors immediately.
  • Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location, and passenger symptoms.
  • Stayed up to date with local roads, traffic patterns and speed limits.
  • Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
  • Received and submitted passenger fares.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Complied with local traffic regulations and safety requirements for bus operation.

Delivery Driver

Australia Post
Hobart, Tasmania
12.2019 - 04.2023
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Loaded, secured, and unloaded parcels in a safe and timely manner.
  • Checked tires for proper inflation before leaving on each route.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Education

BBA - Computers

Mahatma Gandhi Kashi Vidyapeeth
Varanasi, India
01-2006

Skills

  • Vehicle inspection
  • Safety compliance
  • Traffic regulations
  • Route planning
  • Incident reporting
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Cash handling
  • Traffic laws compliance
  • Safe driving skills

Certification

  • Heavy rigid Licence
  • WWVP Card

Languages

English
Professional
Hindi
Professional
Urdu
Elementary

References

References available upon request.

Timeline

Bus Operator

Metro Tasmania
05.2023 - Current

Delivery Driver

Australia Post
12.2019 - 04.2023

BBA - Computers

Mahatma Gandhi Kashi Vidyapeeth

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Syed Mehdi