Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syed Raza

CLOVERDALE

Summary

Communicative individual experienced in providing exceptional customer service in busy office environments. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Yira Yarkiny
04.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • I was to spot and limit instances of theft through verbal negotiation and having an active presence.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Appointment Setter

ORCA Business Solutions
11.2024 - 12.2024
  • Made cold calls with the aim of establishing whether people had the need for solar and essentially helping them get connected with a system or update it.
  • Collaborated with sales team to ensure customer satisfaction and maximize sales opportunities.
  • Utilized computerized appointment scheduling system and supported updates.
  • Answered phones, returning messages to schedule appointments.

Sales Representative

Sky Net Trading and Contracting
12.2023 - 05.2024
  • Developed and maintained relationships with key customers to ensure repeat and referral business.
  • Developed and implemented effective sales strategies to exceed revenue targets in assigned territories.
  • Developed and maintained an in-depth knowledge of all products and services offered.
  • Part-Time

Math Tutor

Freelance
01.2023 - 01.2024
  • Developed and led extracurricular mathematics activities for students.
  • Created and administered assessments to evaluate student learning and comprehension.
  • Monitored student progress, identified areas of improvement and provided feedback to parents.

Education

A level - Mathematics

Mesaieed International School
06.2023

Skills

  • Sales
  • Teamwork
  • Communication
  • Problem-solving
  • Leadership
  • Cold calling
  • Outbound calling
  • Client relationship management
  • Outgoing and friendly
  • Customer Service
  • Setting appointments
  • Physical fitness
  • Stationary surveillance
  • Visitor tracking

Certification

  • Certificate II in Security Operations
  • SITHFAB021 (RSA)
  • HLTAID011 (First Aid)

Timeline

Security Officer

Yira Yarkiny
04.2025 - Current

Appointment Setter

ORCA Business Solutions
11.2024 - 12.2024

Sales Representative

Sky Net Trading and Contracting
12.2023 - 05.2024

Math Tutor

Freelance
01.2023 - 01.2024

A level - Mathematics

Mesaieed International School
Syed Raza