Syed Saedi
Brisbane,QLD
Summary
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements, and protective measures. Perceptive individual familiar with social and community services rules and regulations. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Overview
8
8
years of professional experience
Work History
Assistant
Education Afghan Council Of Queensland
Brisbane, QLD
07.2018 - Current
- Managed daily schedules and appointments for executives and teams.
- Coordinated communication between departments to ensure project alignment.
- Organized meetings, prepared agendas, and documented minutes for discussions.
- Maintained filing systems and updated records to support operations.
- Assisted in preparing reports and presentations for internal stakeholders.
- Researched information to assist with decision-making for team projects.
- Ensured compliance with company policies during administrative tasks.
- Organized and maintained filing systems for documents and records.
Support Worker
Nurturing Home Care
Brisbane, QLD
01.2025 - 03.2025
- Assisted clients with daily living activities and personal care tasks.
- Developed and maintained positive relationships with clients and their families.
- Supported clients in accessing community resources and services effectively.
- Trained new support workers on protocols and client interaction techniques.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Uber Partner
Syed Saedi
Brisbane, QLD
10.2020 - 12.2024
- Provided excellent customer service during rides to ensure passenger satisfaction.
- Navigated efficiently through city streets to minimize travel time for riders.
- Maintained vehicle cleanliness and readiness for safe passenger transport.
- Managed ride requests and schedules using the Uber driver app effectively.
- Collaborated with fellow drivers to share tips and improve service quality.
- Followed local traffic laws and regulations to ensure safety on the road.
Cleaning Manager
Owned Cleaning Franchise
Brisbane, QLD
07.2017 - 11.2018
- Supervised daily cleaning operations in commercial and residential facilities.
- Trained staff on effective cleaning techniques and safety protocols.
- Developed cleaning schedules to ensure timely completion of tasks.
- Inspected completed work for quality assurance and adherence to standards.
- Managed inventory of cleaning supplies and equipment maintenance.
- Coordinated with clients to address specific cleaning needs and concerns.
- Implemented green cleaning practices to promote environmental sustainability.
- Resolved team conflicts and encouraged positive workplace communication.
- Resolved customer complaints concerning cleanliness or service issues promptly and professionally.
- Assisted in developing departmental budgets and adhering to allocated funds.
- Established quality control measures to ensure that work is completed according to standards set forth by the company.
Education
Information Technology
TAFE Queensland
QLD12-2018
Graduate Certificate -
Mable Park State School
Slacks Creek, QLD12-2017
Graduate Certificate - IT Network Security
Mable Park
Slacks Creek08-2017
Skills
- Client support
- Personal care
- Record keeping
- Schedule management
- Time management
- Patient safety
- Patient care
- Confidentiality
- Team collaboration
- Goal setting
- Empathy and patience
- Clinical skills
- Appointment scheduling
- Charting and documentation
Languages
English
Professional
Pashto
Professional
Farsi
Professional
Urdu
Professional
Timeline
Support Worker
Nurturing Home Care
01.2025 - 03.2025
Uber Partner
Syed Saedi
10.2020 - 12.2024
Assistant
Education Afghan Council Of Queensland
07.2018 - Current
Cleaning Manager
Owned Cleaning Franchise
07.2017 - 11.2018
Information Technology
TAFE Queensland
Graduate Certificate -
Mable Park State School
Graduate Certificate - IT Network Security
Mable Park
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