Syed Ahmed Hussain NAQVI
Sydney,NSW
Summary
Outgoing and positive individual with effective management skills and trained in operations, and offering diligent leadership, planning and monitoring individual skills and development. Dedicated to working on profits with dynamic cost controls and promotional strategies.
Overview
9
9
years of professional experience
Work History
Bar Team Leader - IVY & Establisment Precinct.
Merivale
Sydney CBD, NSW
07.2018 - Current
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Planned and coordinated special events to boost customer numbers and profits.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Complied with health codes, license regulations while streamlining productivity initiatives.
Supervisor
HYDE PARK HOUSE
Sydney, NSW
09.2022 - 05.2023
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Collaborated with team leaders on quality audits.
Bartender
NEWTOWN HOTEL
08.2020 - 12.2020
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Upsold customers from shelf to premium brands to help boost sales.
Sales Assistant
RODD&GUNN
07.2017 - 06.2018
- Helped customers find specific products, answered questions and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Compiled monthly competitor analysis of key trends and promotional activity.
Retail Assistant
Big W
10.2015 - 06.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs.
- Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
- Managed cash register operations using POS system and processed sales and returns.
Education
Graduate Diploma Of Strategic Leadership - Business
Reach College
Sydney, NSWBachelors - Commerce
Karachi University
Karachi, Pakistan07.2014
High School Diploma -
Bahria Foundation College
Karachi06.2012
Matric -
THE AMERICAN FOUNDATION
Karachi06.2010
Skills
- Budget Development
- Inventory Management
- Revenue Forecasting
- Professional Service Standards
- Teamwork and Professionalism
- Staff Management
- Process Improvement Strategies
- Systems Implementation
- Financial and Cash Flow Analyses
- Staff Development and Training
- Cash Handling and Management
- Relationship Building
Timeline
Supervisor
HYDE PARK HOUSE
09.2022 - 05.2023
Bartender
NEWTOWN HOTEL
08.2020 - 12.2020
Bar Team Leader - IVY & Establisment Precinct.
Merivale
07.2018 - Current
Sales Assistant
RODD&GUNN
07.2017 - 06.2018
Retail Assistant
Big W
10.2015 - 06.2017
Graduate Diploma Of Strategic Leadership - Business
Reach College
Bachelors - Commerce
Karachi University
High School Diploma -
Bahria Foundation College
Matric -
THE AMERICAN FOUNDATION