Syed Ali Raza
Sydney,NSW
Summary
Adept Telecommunications Technician with a proven track record at Broadband Telecom Services, specializing in fiber optic splicing and network troubleshooting. Demonstrated ability to enhance operational efficiency and customer satisfaction through expert problem-solving and effective communication. Skilled in both technical and interpersonal abilities, ensuring optimal performance and client trust.
Overview
1
1
Certification
Work History
Telecommunications Technician
Broadband Telecom Services
Sydney, NSW
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Representative Assistant
Uber Eats
Sydney, NSW
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Developed positive relationships with clients, fostering trust and loyalty through exceptional communication skills.
- Provided backup support to other administrative professionals as needed, ensuring continuity of services during periods of absence or high workload.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Manager on Duty
Powerfuel Petrol Station And Convinient Store
Granville, NSW
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Bachelor Of Accounting - Accounts And Finnance
King’s Own Institute
Sydney, NSW06.2018
Skills
- Fiber Optic Splicing
- Troubleshooting and resolution
- Wireless Networking
- Network Troubleshooting
- Installation and maintenance
- Network configuration
Certification
TCM
Fiber Skills
Open cabling Registation
References
Muhammad Musharaf Iqbal
Network Consultant at Tatacommunication transformation services
0421412724
muhammad.iqbal@optus.com.au
Rao Ahmed
Operational Manager in his own Logistic company
0449051455
raoahmedaftab@hotmail.com
Timeline
Telecommunications Technician
Broadband Telecom Services
Representative Assistant
Uber Eats
Manager on Duty
Powerfuel Petrol Station And Convinient Store
Bachelor Of Accounting - Accounts And Finnance
King’s Own Institute