Syed Hamza Iqbal
Launceston,TAS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Sociable Server offering one years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Waiter
Jailhouse Grill
Launceston, TAS
01.2023 - 01.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
- Provided assistance in resolving customer complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional service to high volume of daily customers.
Kitchen Hand
Jailhouse Grill
Launceston, Tasmania
10.2020 - 01.2024
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained order and cleanliness of work areas to conform with health codes.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Monitored stock levels of food items and ordered more when necessary.
- worked on the grill, preparing steaks, seafood and poultry.
Education
Bachelor of Arts - Bachelors of Architecture And Build Environment
University of Tasmania
Tasmania07-2022
Skills
- Food Inspection
- High-Volume Dining
- Table Bussing
- Item Promotion
- Menu Knowledge
- Cash Handling
- Guest Relations
Certification
- IELTS (7.5)
- RSA (TASTAFE)
Timeline
Senior Waiter
Jailhouse Grill
01.2023 - 01.2024
Kitchen Hand
Jailhouse Grill
10.2020 - 01.2024
Bachelor of Arts - Bachelors of Architecture And Build Environment
University of Tasmania
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