Syed Mohammed Bakibillah

• Assisted in training new employees on product knowledge, customer service and cash handling procedures.
• Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
• Ensured compliance with all safety regulations, policies and procedures.
• Developed and implemented effective schedules to ensure adequate staffing coverage during peak hours.
• Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
• Dealt with customer complaints and rectified product and service issues.

• Attended meetings with clients to discuss project objectives, scope of work and expectations.
• Conducted field visits to collect data related to civil engineering projects.
• On-site monitoring ensured compliance with safety regulations and progress of metro construction.
• Participated in team meetings discussing progress on current projects (Sydney city metro southwest) as well as upcoming initiatives.
• Utilized software applications to generate and annotate job inquiries and schematics

• Developed and maintained project plans, timelines and budgets for civil engineering projects.
• Prepared documents such as reports, drawings, specifications and cost estimates for civil engineering projects.
• Attended meetings with clients to discuss project objectives, scope of work and expectations.
• Assisted with the preparation of bidding documents such as request for proposals or invitations to tender.
• Participated in team meetings discussing progress on current projects as well as upcoming initiatives.

CIVL4301 (Structural design project)

• Designed footpaths, simulated retaining walls with RS2 software.
• Performed structural analysis of bridges using finite element software.
• Conducted inspections of existing bridges for condition assessment purposes.
• Collaborated with other engineering disciplines on bridge projects.
• Surveyed sites, collected measurements and assessed project conditions.

CIVL2101 (Water and wastewater engineering)

• Designed Wastewater Treatment Facility - Demonstrated understanding of physical, chemical, and biological unit operations in treatment processes.
• Used parameters to characterize the constituents of drinking water and municipal wastewater.
• Selected and applied appropriate options to design processes for treating drinking water and municipal wastewater based on engineering concepts.
• Communicated outcomes of analyzing and designing different water and wastewater treatment processes in professionally varied ways.

• Greeted customers and provided exceptional customer service.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Implemented successful plans to achieve or surpass expected sales objectives.
• Resolved customer complaints promptly and efficiently.
• Assisted customers in selecting appropriate products or services for their needs.