Microsmatic
Syed Obaydur Rahman
Junior Coordinator
Lakemba,NSW
Summary
Self-motivated Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Junior Coordinator
Officeworks
Bondi Junction, NSW
10.2022 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
Restaurant Manager
Oporto
Bondi Beach, NSW
02.2019 - 12.2022
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Shift Supervisor
IGA Supermarket
Bondi Beach, NSW
11.2021 - 09.2022
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Team Leader
Coles
Chatswood, NSW
09.2019 - 10.2021
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
Team Leader
Hungry Jack's
Bondi Beach, NSW
01.2018 - 01.2020
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
MBA - Accounting And Business Management
Universal Business School Sydney
Sydney, NSW 07.2020 - 12.2022
BBA - Finance
People's University of Bangladesh
Bangladesh 07.2012 - 12.2016
Higher Secondary School Certificate - Science Education
Cambrian College
Dhaka, Bangladesh 02.2010 - 07.2012
Skills
Administrative oversight
Software
Adi insights
Cronos
Timeline
Junior Coordinator
Officeworks
10.2022 - Current
Shift Supervisor
IGA Supermarket
11.2021 - 09.2022
MBA - Accounting And Business Management
Universal Business School Sydney
07.2020 - 12.2022
Team Leader
Coles
09.2019 - 10.2021
Restaurant Manager
Oporto
02.2019 - 12.2022
Team Leader
Hungry Jack's
01.2018 - 01.2020
BBA - Finance
People's University of Bangladesh
07.2012 - 12.2016
Higher Secondary School Certificate - Science Education
Cambrian College
02.2010 - 07.2012
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