Syed Razi Uddin
Altona North,VIC
Summary
I am a hardworking and passionate job seeker with strong organizational skills and eager to secure entry-level position to kick start my professional journey. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Furniture Assembler
Exquisite Design Furniture
09.2019 - 10.2021
- Enhanced furniture assembly efficiency by streamlining processes and improving workflow.
- Reduced assembly time for complex furniture pieces by implementing effective time management strategies.
- Increased customer satisfaction by ensuring proper alignment and fit during the assembly process.
- Improved workplace safety by adhering to company protocols and properly maintaining tools and equipment.
- Mentored new employees, providing hands-on training in efficient assembly techniques and company procedures.
Warehouse Worker
Sabco Warehouse
10.2020 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Delivery Courier
Amazon
12.2020 - Current
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Customer Service Representative
Probe CX (Coles Supermarket)
01.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
MBA - Project Management
Kaplan Business School
Melbourne, VIC09.2021
Skills
- Professionalism
- Time management
- Data Entry
- Product Knowledge
- Customer Relationship Management (CRM)
- Always eager to learn new things
- Basic knowledge of HVAC and Auto CAD
- Hold a valid Driving license
- Have full working rights till July 2025
hobbies
Passionate sports lover and regularly play cricket on Sundays to keep mind and body fresh.
Love enhancing my skills.
Have lot of interest in developing new skills every day.
Languages
English
Hindi
Timeline
Customer Service Representative
Probe CX (Coles Supermarket)
01.2021 - 10.2022
Delivery Courier
Amazon
12.2020 - Current
Warehouse Worker
Sabco Warehouse
10.2020 - 01.2021
Furniture Assembler
Exquisite Design Furniture
09.2019 - 10.2021
MBA - Project Management
Kaplan Business School
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