Sylvana Tepania
Butler,WA
Summary
- History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Best&Less
Butler, WA
03.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed efficient cash register operations.
- Occasional store manager
Checkout Operator/Shelf Stocker
IGA Supermarket
Mandurah, WA
02.2021 - 02.2022
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Taught associates to operate cash registers and back up team members during busy periods.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Education
No Degree -
Butler College
Butler 01.2021
Skills
- Planning and Coordination
- Flexible and Adaptable
- Multitasking Abilities
- Written Communication
- Self-Motivated
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Critical Thinking
- Dependable and Responsible
- Active Listening
- PPE Compliance
- Time Management
References
Seascapes SUPA IGA Mandurah-
Nina Taia
Checkout Supervisor
Mobile: 0428903152
Best & Less Butler-
Tamara Armstrong
Store Manager
Mobile: 0420813326
Timeline
Retail Assistant
Best&Less
03.2022 - Current
Checkout Operator/Shelf Stocker
IGA Supermarket
02.2021 - 02.2022
No Degree -
Butler College