Sylvester Magele
Brisbane,QLD
Summary
I am pursuing any and all opportunities to prove that I am a hard and honest worker. I am a quick and eager learner, looking to expand my skill range.
I am able to work and thrive in a busy environment. I am reliable and punctual. I also love to take on responsibility when given the opportunity. I am trustworthy, self-motivated and can also motivate others around me. I have good initiative and can communicate effectively. I am able to work well both alone and in a team, and am extremely loyal. I take my work seriously, but I am also friendly and very approachable with a good sense of humor. I am always keen to learn and I enjoy taking on a challenge.
Overview
15
15
years of professional experience
Work History
Assistant Manger
Westbridge Residential School
01.2014 - 01.2026
- Senior Youth worker promoted into Assistant Manager
- Shift Co-Ordinator
- Media Team
- PSA Delegate for 2 terms
- First Aid Training
- Helped train and role model Residential procedures and strategies to new personnel.
- Identified Shift Leader
- Set goals with students (PKW) to target specific areas that students are needing support around and worked with them to track their progress.
- Planning assessments for both onsite programs and off-site trips
- Maintained a calm, positive and encouraging approach with all students.
- In charge of Student payments and Job allocation.
- Mentored and regularly done appraisals with staff.
Retail Sales Consultant
Thorn Rentals DTR
01.2012 - 12.2013
- Face to face interaction with customers.
- Credit/PPSR Checks
- Customer Service / Sales Course
- Assisted with Debt Control
- Mantenance of the whole display shop as well as front desk and phone calls
- Scanned and Filed
- Installer / Deliveries / Repossessions
- Stock takes
- Exceeded monthly targets regularly
Front Desk
Trackside TAB Lincoln/New Lynn
01.2011 - 12.2013
- Face to Face interaction with customers
- Daily confrontations with angry or intoxicated customers which you are trained for prior to starting
- Emptying Hoppers and documenting huge amounts of money in a strict time
- General maintenance of the store as well as running the front desk
- Money handling and working with safes
- Accuracy and speed when handling money
Education
NCEA Level 1&2 -
Henderson High School
Auckland, Auckland12.2011
Diploma in Health & Wellbeing -
Workforce Development
Workforce Development11.2022
PB4L Circles & Restorative Training -
PB4L - Positive Behavior For Learning
PB4L Auckland Day Class11.2022
Certificate -
Safeguarding Children Online Course
Safeguarding Children Website01.2022
Skills
- Honest
- Logistics for everything I do
- Self-motivated
- Data management
- Document scanning
- Report writing
- Conflict resolution
- Risk management processes and analysis
- Data analysis
- Team leadership
- Data entry
- Interpersonal and written communication
- Staff development
- Team worker
Timeline
Assistant Manger
Westbridge Residential School
01.2014 - 01.2026
Retail Sales Consultant
Thorn Rentals DTR
01.2012 - 12.2013
Front Desk
Trackside TAB Lincoln/New Lynn
01.2011 - 12.2013
NCEA Level 1&2 -
Henderson High School
Diploma in Health & Wellbeing -
Workforce Development
PB4L Circles & Restorative Training -
PB4L - Positive Behavior For Learning
Certificate -
Safeguarding Children Online Course