Sylvia Binge
Tenterfield ,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Bar Attendant
Commerical Boutique Hotel
Tenterfield , Nsw
01.2023 - 06.2024
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Assisted managers in training new staff members on bar operations procedures.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Operated cash registers and handled money transactions accurately.
- Built excellent relationships with guests to achieve repeat business.
Cert 3 Aged Care Disabilities
Haddington Milrace Tenterfield Care Centre
Tenterfield , NSW
2011 - 2020
- Responded quickly to emergency situations involving elderly clients.
- Provided companionship and emotional support to elderly clients.
- Maintained records of client care plans and progress notes.
- Collaborated with family members to ensure that all client needs were met.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Assisted nurses with patient assessments, wound dressings and other medical procedures when needed.
- Organised and monitored medication schedules for elderly clients.
Cert 3
Aboriginal health worker New England Division of General Practice
Armidale , NSW
2009 - 2010
- Liaised with healthcare teams to deliver and manage care in patient homes.
- Pulled and organized file charts, placing appointment reminder calls to patients.
- Escorted patients before and after surgical procedures.
- Received blood and bodily fluid samples and passed to employees
- Assisted administrative departments with paperwork, errands and other clerical duties.
Retail Checkout Assistance
Woolworths Moree
Moree, NSW
2001 - 2003
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Greeted customers in a friendly and courteous manner.
- Balanced tills daily to ensure accuracy of transactions.
- Offered customers carry-out service at completion of transaction.
- Informed customers about store policies, merchandise options and current promotions.
Checout Assistance
Crazy Clarks
Tenterfield , NSW
2007 - 2008
- Greeted customers in a friendly and courteous manner.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Assisted in the unloading and stocking of inventory items as needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Inspected returned items for damage before issuing refunds or exchanges.
- Answered store phone calls to provide general information and direct callers to desired departments.
Shop Assistant
Comquats Kitchen Tenterfield
Tenterfield , NSW
2010 - 2011
- Provided excellent customer service during meal times.
- Maintained a professional attitude while working in a fast-paced environment.
- Greeted customers and provided menus.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared hot and cold coffee drinks according to customer specifications.
- Greeted customers, took orders, and answered questions about menu items.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Checkout Assistant Team Manger
Tenterfield Bilo/Coles
Tenterfield , NSW
2008 - 2009
- Ensured that all safety procedures were followed at all times.
- Processed cash and credit card payments accurately and efficiently.
- Replenished stock shelves when necessary.
- Assisted customers with their purchases, including scanning items, bagging them and taking payments.
- Maintained high standards of cleanliness and tidiness in the checkout area.
- Completed end of day reports accurately and on time.
- Resolved any issues quickly to maintain customer satisfaction.
Education
Cert 3 in Aboriginal Torre Straight Islander
Armidale Tafe Campus
Armidale, NSW01-2009
Cert 3 Aged Care & Disabilities
Tenterfield, NSW01-2009
Cert 3 in Business Administration Office
Tenterfield Tafe
Tenterfield, NSW01-2001
Seniors First Aid -
1999
Tenterfield, NSW01-1999
Yr 9
Tenterfield High School
Tenterfield 01-1996
Skills
- Customer Service
- Wine Serving
- Beverage Knowledge
- Dishwashing
- Menu Recommendations
- Drink Recipe Development
Timeline
Bar Attendant
Commerical Boutique Hotel
01.2023 - 06.2024
Cert 3 Aged Care Disabilities
Haddington Milrace Tenterfield Care Centre
2011 - 2020
Cert 3
Aboriginal health worker New England Division of General Practice
2009 - 2010
Retail Checkout Assistance
Woolworths Moree
2001 - 2003
Checout Assistance
Crazy Clarks
2007 - 2008
Shop Assistant
Comquats Kitchen Tenterfield
2010 - 2011
Checkout Assistant Team Manger
Tenterfield Bilo/Coles
2008 - 2009
Cert 3 in Aboriginal Torre Straight Islander
Armidale Tafe Campus
Cert 3 Aged Care & Disabilities
Cert 3 in Business Administration Office
Tenterfield Tafe
Seniors First Aid -
1999
Yr 9
Tenterfield High School
contact person
Troy Smith
0459923363
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