Summary
Work History
Education
Skills
Skills And Abilities
References
Timeline
Generic

SYLVIA GOMBAR

Werribee,VIC

Summary

Dependable employee establishes trust and rapport assisting elderly, convalescents, or persons with low level disabilities with daily living tasks and activities in-home or within care facility to enhance quality of life.

Driven to prioritize individual needs with attention to important details.

Advise healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Work History

Care Assistant

CARING LOTUS
12.2023 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provide compassionate and patient-focused care to cultivate well-being.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Completed regular check-ins and progress report for each client.

Caregiver

HOME CARE FOR HUSBAND
2001 - 2021
  • Maintained a safe and clean environment, reducing risks and ensuring optimal safe outcomes.
  • Provided emotional support during challenging times.
  • Assisted with daily living activities, running errands, household cleaning chores, managed laundry, and completed weekly grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate necessary actions.

Reception Manager

ULTIMATES
2006 - 2019
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
  • Fostered a welcoming atmosphere for guests upon arrival by maintaining a clean reception area and ensuring prompt assistance from staff members when needed.
  • Resolved problems, improved operations and provided exceptional service.

Cook

BIZZIB's
2003 - 2006
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Provided professional services and support in a dynamic work environment.

Sales Consultant

NATIONAL TILES
2000 - 2001
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Console Operator

APCO SERVICE STATION
1999 - 2000
  • Developed strong working relationships with colleagues, fostering collaboration and open communication channels for improved problem solving.
  • Documented discrepancies, referring discovered issues to supervisor for remediation.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked effectively in fast-paced environments.

Chef Assistant

2 FACES RESTAURANT, BAR AND CAFE
1999 - 2000
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Followed food safety practices and sanitation guidelines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cleaned and maintained work areas, equipment and utensils.

Manager of Cafeteria and Bistro

SODEXHO AUSTRALIA FOOD MANAGEMENT SERVICES
1991 - 1999
  • Led change management initiatives to drive organisational transformation without compromising employee morale or productivity levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Facilitated successful cross-functional collaborations for the completion of key functions, fostering strong working relationships among team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Worked effectively in fast-paced environments.
  • Maintained high standards of food quality by routinely checking ingredients for freshness and adhering to proper storage procedures.

Manager of Multiple Canteen Sites

FORD MOTOR COMPANY
1984 - 1991
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Collaborated with team members to ensure timely delivery of orders, improving overall eating and dining experience.
  • Worked well in a team setting, providing support and guidance.

Education

Skills

  • Personnel Needs Assessments
  • Problem Resolution
  • Interpersonal Communication
  • Customer Relations
  • Active Listening
  • Relationship Building

Skills And Abilities

ADMINISTRATION

  • Receive customer telephone enquiries in a helpful and positive manner
  • Communication between staff and cliental
  • Multitasker with organisational ability
  • Problem solving
  • Written expression
  • Time management


RETAIL

  • Customer service
  • Register operation
  • Banking and cash handling
  • General maintenance of store and stock
  • Excellent product knowledge
  • Ability to assist customers with selecting appropriate products
  • Display merchandise of optimum sales
  • Deliver personalised service


HOSPITALITY

  • A la Carte dining
  • Food preparation, cooking and services
  • Creative flair in food preparation, colours and garnishes
  • Breakfast and lunch time cook
  • Food service supervisor
  • Ordering of stock
  • Responsible for rostering of staff
  • Waitress
  • Kitchen hand

References

Laura Harris, Ultimates Owner, 0414 676 249

Timeline

Care Assistant

CARING LOTUS
12.2023 - Current

Caregiver

HOME CARE FOR HUSBAND
2001 - 2021

Reception Manager

ULTIMATES
2006 - 2019

Cook

BIZZIB's
2003 - 2006

Sales Consultant

NATIONAL TILES
2000 - 2001

Console Operator

APCO SERVICE STATION
1999 - 2000

Chef Assistant

2 FACES RESTAURANT, BAR AND CAFE
1999 - 2000

Manager of Cafeteria and Bistro

SODEXHO AUSTRALIA FOOD MANAGEMENT SERVICES
1991 - 1999

Manager of Multiple Canteen Sites

FORD MOTOR COMPANY
1984 - 1991

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SYLVIA GOMBAR