Summary

Overview

Work History

Education

Skills

Timeline

Sylvia Goodall

Glasshouse Mountains,QLD

Summary

Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4

4

years of professional experience

Work History

Crew Member

Mcdonalds

08.2011 - 06.2015

Worked front counter and other areas.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Hagley Community College

Christchurch, New Zealand

12.2012

Skills

Beverage Preparation
Cooking
Health Code Compliance
Food Preparation
Inventory Restocking
Safe Food Handling

Food Running
Customer Service
Cleaning
Product Promotion
Store Opening and Closing
Cash Handling

Timeline

Crew Member

Mcdonalds

08.2011 - 06.2015

High School Diploma -

Hagley Community College