Summary
Work History
Education
Interests
Skills
Timeline
TruckDriver
Sylvia Lee

Sylvia Lee

Rocherlea,TAS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Decisive Job Title provided leadership managing communications and defense systems. Demonstrated exemplary behavior dealing with both natural disasters and conflict crises. Focused professional with experience preparing emergency plans and coordinating response teams.

Work History

Fire Fighter (volunteer)

Tasmanian Fire Service
05.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Carried out fire inspections to identify fire hazards and recommend corrective measures.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Supported animal welfare, caring for animals and facilitating adoption events.

Sales Assistant

Akbar Fashions
09.2017 - 09.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.

Enlisted Soldier

Australian Defence Force
12.2007 - 03.2010
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Enhanced physical fitness levels for all soldiers in the unit through rigorous training and personalized workout
  • Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Secured and protected military property, assets, and personnel.
  • Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Fire Fighter

Tasmanian Fire Service
03.2007 - 08.2009
  • Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.

Assistant Manager

Video Ezy
01.2007 - 09.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Glen Eira College
Caulfield South, VIC
1995

VCE

Star of The Sea College
Gardenvale, VIC
02.1990 - 11.1997

Interests

Horse riding

Codes and ciphers

Languages

Off roading

Camping

Martial arts

Fitness

Photography

Horse training

Dog training

Skills

  • Appeals Support
  • Drive TFS vehicles under operational and emergency situations
  • Client Correspondence
  • Team Management Understanding
  • Personalized Support
  • Cash Handling
  • Superior Organizational Skills
  • Following Supervisor Instructions
  • Social Perceptiveness
  • Monitor Security
  • Active Learning
  • Long haul driving (Melbourne to Adelaide)
  • Ability to work long and arduous hours (on feet all day, heavy lifting, been a stock and change runner)
  • Organisation of stock and the collection of days takings
  • Adaptability under a range of circumstances
  • Ability to maintain a friendly demeanour with hostile customers
  • Organisation of employees to different tasks
  • Access security situations, either from shoplifters or inebriated show goers
  • Serve Customers
  • High-Volume Environments
  • Decision-making under pressure
  • Emergency response
  • Wildland firefighting tactics
  • Continuous learning attitude
  • Problem-solving capacity
  • First aid and CPR
  • Emergency medical services
  • Wildfire suppression
  • Victim stabilization
  • Fire safety
  • Emergency support
  • First aid certified
  • Emergency medical treatment
  • Triaging
  • Medical equipment usage
  • Mass casualty events
  • Emergency communications
  • Dispatch
  • Fire safety regulations
  • Secure zone transportation

Timeline

Fire Fighter (volunteer)

Tasmanian Fire Service
05.2023 - Current

Sales Assistant

Akbar Fashions
09.2017 - 09.2020

Enlisted Soldier

Australian Defence Force
12.2007 - 03.2010

Fire Fighter

Tasmanian Fire Service
03.2007 - 08.2009

Assistant Manager

Video Ezy
01.2007 - 09.2007

VCE

Star of The Sea College
02.1990 - 11.1997

Glen Eira College

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Sylvia Lee