Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Martin

Surfers Paradise,Queensland

Summary

Proactive Administration Clerk with editing and proofreading expertise and understanding of MYOB, Word & Excel. Proven success organizing information while managing emails and calls for various personnel. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Highly efficient Administration Assistant well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized office professional with top-notch administrative skills and solid background in real estate and service industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations. Well-versed in maintaining strict compliance with Contract standards overseeing sales and acquisitions operations. Effectively use MYOB, Word & excel to create error-free documentation in support of complex activities in deadline-oriented environments. Diligent, performance-oriented and dedicated to handling every detail with care. Proactive Administration Clerk with editing and proofreading expertise and understanding of MYOB, Word & Excel. Proven success organizing information while managing emails and calls for various personnel. Organized office professional with top-notch administrative skills and solid background in real estate and service industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.

Overview

20
20
years of professional experience

Work History

Administration Clerk

Ocean Blue Realty
Surfers Paradise, Queensland
09.2001 - 01.2022
  • Interacted with customers by phone, email or in-person to provide information.
  • Managed efficient processing of more than [Number] documents per month in high-volume [Type] environment.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Coordinated hotel, airline tickets and ground transportation for staff traveling to domestic and international locations.
  • Assisted [Job Title] by lending hand with travel arrangements for executive team.
  • Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed order data to verify transactions and shipping dates.

Office Mananger

Peter Kurts Real Estate
Houston, Texas
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Developed standard operating procedures for all administrative employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Coordinated special projects and managed schedules.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Maintained CRM database with customer updates and report generation.
  • Arranged corporate and office conferences for company employees and guests.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.

Education

High School Diploma -

Daws Road High Scholl
Adelaide, SA

Business Administration - Business Administration And Management

TAFE Queensland
Loganlea, QLD
03.2000

Skills

  • Creative Thinking
  • Editing and Proofreading

Timeline

Administration Clerk

Ocean Blue Realty
09.2001 - 01.2022

Office Mananger

Peter Kurts Real Estate

High School Diploma -

Daws Road High Scholl

Business Administration - Business Administration And Management

TAFE Queensland
Sylvia Martin