Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Annette Linder

Rockhampton,QLD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Is an encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dusk Rockhampton
07.2020 - Current
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Provided training and guidance to new recruit's to ensure all policies and procedures were followed.
  • Design and decorate the store's products to create a beautiful ambience and welcoming appearance to maximise sales.
  • Continually strive to meet sales targets and beyond on a daily basis.
  • Approve and implement an effective rostering system for all team members.

Office Manager and tradesman’s assistant

AGL Constructions
08.2013 - 11.2019
  • Management of all scheduling and coordination of appointments
  • Stock ordering
  • Management of accounts receivable and payable
  • Assist in the maintenance, operation and repair of electrical, mechanical and structural systems of buildings and utility distribution
  • Assist under supervision by performing duties related to carpentry, drywall, plumbing and general building and maintenance tasks
  • Operate power tools and equipment
  • Operate automotive equipment to transport materials and supplies
  • Assist in the repair of broken windows in wood sash, metal sash, steel sash, aluminium sash, lead and zinc sash, by removing broken glass and installing new glass
  • Assist in the repair and installation of locks and related equipment such as panic hardware and door closers
  • Drive service truck as required; load and unload materials and supplies.

Allied Health Assistant

Queensland Health
04.2003 - 12.2012
  • Provide friendly, compassionate support to the elderly by helping with daily living, personal care and hygiene
  • Arrange and supervise activities designed to enhance physical, social and emotional wellbeing
  • Cook and serve meals in accordance with WHS regulations
  • Wash and iron clothing
  • Assist with household duties such as tidying and cleaning
  • Provide emotional support and companionship
  • Assist with self-medication such as taking tablets and applying creams
  • Operate in a culturally diverse background with residents and co-workers.

Shop Assistant

Golden Mount Store
01.1998 - 01.2002
  • Assisting customers with their retail needs
  • Maintaining accurate records of in store video hire program
  • Cleaning and tidying ensuring
  • Food preparation in accordance with Government Health regulations.

Domestic housekeeper

Heatherton Hospital
01.1989 - 01.1994
  • Clean patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas and public restrooms
  • Launder of all hospital linen ensuring compliance with health guidelines
  • Demonstrative and safe use of various cleaning chemicals and disinfectants, whilst cleaning and wiping equipment, furniture, floors and carpets
  • Safe and effective use of hospital equipment to achieve a compliant health environment
  • Take a daily inventory as well as inspect equipment checking for any required repairs or replacements
  • Attend meetings that include updates on company policies, new equipment demonstrations and discussion of complaints made by patients or hospital staff with regards to housekeeping
  • Ensure that proper infection-control policies are being followed.

Goods Processor

R.P. Scherer Pharmaceutical Company
01.1985 - 01.1988
  • General warehouse packaging and processing of medical supplies.

Skills

  • Teamwork and Collaboration
  • Idea Development and Brainstorming
  • Project Planning
  • Operations Management
  • Cost Reduction
  • Retail Operations Management
  • Problem Resolution
  • Goal Setting
  • Business Administration
  • Computer Skills
  • Documentation And Reporting
  • Revenue Forecasting
  • Compliance understanding
  • Product and service knowledge
  • Staff Development
  • Employee Coaching and Mentoring
  • Customer Relations
  • Staff Training and Development

Certification

  • Current open Queensland drivers’ licence
  • Builders white card
  • Senior first aid certificate.

References

  • Gordon Luck, 0457 994 449
  • Becky Smith, 0428 275305
  • Tony Butterfield, 0499 571 091

Timeline

Assistant Manager

Dusk Rockhampton
07.2020 - Current

Office Manager and tradesman’s assistant

AGL Constructions
08.2013 - 11.2019

Allied Health Assistant

Queensland Health
04.2003 - 12.2012

Shop Assistant

Golden Mount Store
01.1998 - 01.2002

Domestic housekeeper

Heatherton Hospital
01.1989 - 01.1994

Goods Processor

R.P. Scherer Pharmaceutical Company
01.1985 - 01.1988
  • Current open Queensland drivers’ licence
  • Builders white card
  • Senior first aid certificate.

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Annette Linder