Sylvia Wang

• As a dedicated member of the Grand Hyatt Events Department, my role revolves around providing essential support for seamless event execution. My primary responsibilities include assisting in the setup, servicing during events, and ensuring efficient cleanup afterward.
• Worked closely with clients and other stakeholders to develop creative solutions that meet their needs.
• Assisted with the coordination of event services and logistics, including setup, breakdown and staffing.
• Served as a liaison between clients and venue staff to ensure client expectations are met or exceeded.

Accomplishments:

• Assisted in coordinating and servicing a high-profile trade and investment symposium.
• Proactively managed real-time adjustments during the event, ensuring seamless proceedings.
• Played a key role in VIP guest reception, earning highly satisfactory feedback and praise.
• Received positive recognition from Chinese government representatives who expressed their satisfaction by keeping my contact details for future collaboration.
• Served as a Group Leader, overseeing and communicating all aspects of the event with counterparts from Sichuan, China.
• Successfully coordinated with event organizers, ensuring smooth execution of the program.
• Assistant to organize VIP function sponsored by Luzhou Laojiao & Guojiao 1573, a prestigious and top-level Chinese alcohol brand.
• Received high praise from attendees for the well-organized event, including positive feedback from one of the chamber presidents who left their contact information, indicating their satisfaction with my service. The main organizer of this event expressed appreciation by gifting a bottle of alcohol to me.

My work at Grand Hyatt has honed my attention to detail, time management skills, and ability to thrive in a fast-paced environment. By consistently delivering reliable support throughout the event lifecycle, I contribute to the overall success and positive reputation of Grand Hyatt's Events Department.

I am enthusiastic about the opportunity to continue contributing to the Events Department's success at Grand Hyatt, ensuring that every event is executed flawlessly and guests leave with exceptional experiences.

Teaching Subject: Both Middle School Chinese Composition and English

Key Responsibilities:

• Pre-course Analysis: Conducted a thorough analysis of students' past writings to identify potential weaknesses. Assigned a topic for an initial essay to further assess and understand the reasons behind lower essay scores.
• Course Planning: Assessed students' writing proficiency based on pre-course assessments, categorizing them into low, medium, and high levels. Customized course duration and content according to each level, setting clear improvement targets by the end of the course.
• Tailored Approach: Addressed specific needs of students with poor writing skills by focusing on foundational language aspects like gramma, and vocabularies. For average writers, emphasized practice, exposure to diverse writing topics, and extensive reading for accumulating exemplary expressions. Advanced writers delved into studying elevated compositions, literary masterpieces, and renowned prose for inspiration.
• Teaching Methodology: Developed lesson plans for each session, outlining teaching content and the desired student outcomes. Assigned regular homework and conducted periodic assessments to gauge progress.

Achievements:

• Successfully taught approximately 15 students with a 100% positive feedback from both parents and students.
• Achieved a 90% success rate in helping students reach their initial score improvement goals.
• Established strong connections with all students, earning the affectionate title of "good friend" from them. Students expressed a desire for classes, viewing me as an older sister figure.
• Received praise from parents who were delighted that their children found joy in learning and connected with a teacher they liked.
• Built a foundation of trust and affection, with many students and parents maintaining contact even after the course concluded.
• Fostered a friendly relationship that extended beyond teaching, with gatherings and dinners planned upon my return to China. This mutually enjoyable interaction, combined with academic improvement, brings me a sense of honor and joy.

This tutoring experience not only honed my ability to analyze and tailor teaching strategies to individual student needs but also emphasized the importance of meticulous planning for effective classroom sessions.

Managing an Official account on Little Red Book（A popular Chinese social media application)for a Small-scale Chinese Beauty Salon

• Independently operated the official Little Red Book account for a small Chinese beauty salon based in Melbourne, a prominent media and social platform in China.
• Managed independently for all aspects of account management, including content creation, photography, introducing influencers for location visits, tracking trending topics, and successfully guiding interested customers to add us on WeChat.
• Successfully met the salon owner's requirement of approximately 15 per month, maintaining a consistent and engaging online presence.

Accomplishments:

• Achieved a stable monthly increase of approximately 30 new clients WeChat additions through successful introductions and interactions on the Little Red Book platform.
• Uncertainties related to subsequent in-store spending due to adjustments in collaboration terms, just known a total in-store client from little red book spending of $2,711 within the first half month.

• Participated in a comprehensive seven-day pre-internship training program that included daily sessions, group activities, and competitions.
• Successfully elected as the group leader responsible for coordinating activities and determining each member's assigned role.
• Demonstrated strong leadership skills and satisfaction in activity planning, notably contributing to the planning of internal employee events in June, July, August, and November and designing a new Marriott hotel within one hour.
• Took charge of PPT design, employing representative colours for each season and incorporating traditional Chinese festivals and customs into the event themes.
• Conducted organized task delegation as the team leader for each activity, starting with seeking input from team members and presenting ideas if needed.
• Facilitated collaborative discussions, assigned tasks with a clear timeline, and provided ongoing support, ensuring timely completion of activities.
• Maintained proactive communication, regularly checking team members' progress and offering assistance when required.
• Took charge of final modifications and enhancements to each team member's work, ensuring overall quality.
• Promoted inclusivity during activity presentations by providing equal opportunities for all team members and encouraging participation from reserved members.

Accomplishments

• Designing a new Marriott hotel within one hour, inspired by the Song Dynasty. The envisioned hotel, set in a picturesque location in Jiangnan, drew architectural elements from the Song Dynasty, particularly inspired by Suzhou Gardens. Noteworthy features included "围炉煮茶" (Tea Gathering around a Hearth) and "曲水流觞" (Banquet along a Meandering Stream), creating an immersive experience.
• Led the team to achieve first place in six out of seven planned activities, with the last activity resulting in a shared first place.
• Awarded the title of "Best Group Leader" and received a personal gift from the hotel in recognition of outstanding contributions.
• Celebrated our achievements with a shared cake for the group, fostering camaraderie and team spirit among all participants.
• Successfully joined the Front Office Department after a positive interview, with high expectations from HR and department managers for effective communication with guests and the utilization of my potential.

• Independently managed and operated a personal photography account on the Little Red Book platform, focusing on advertising photography services.
• Handled client inquiries, discussing and finalizing themes, makeup, styling, selecting shooting locations, and determining suitable timings.
• Provided guidance on poses, conducted photo editing including color correction, portrait retouching, and created TikTok videos for promotional purposes.
• Achieved a 100% customer satisfaction rate through effective communication and delivering high-quality photography services.
• Maintained a successful personal brand, generating a minimum monthly income of at least ¥1000 during self-operations.
• Demonstrated a strong online presence with each post on the Little Red Book account receiving over 400 likes and exceeding 20,000 views.

"Sales Associate, Furla | Binhu Yintai Department Store (One of China's Major Luxury Retail Destinations)

As a sales professional at Furla, a renowned luxury brand, stationed within the fast exhibition booth at Yintai Department Store, I served as a key point of contact for customers of our new season's products. My primary responsibilities included introducing new products to customers observing the fast exhibition booth, effectively guiding them to visit the store, and facilitating their purchases.

Accomplishments:

• Successfully engaged with an average of 100 customers daily, consistently driving foot traffic into the store.
• Made substantial contributions to the store's revenue by converting prospective customers into in-store visitors.
• Assisted successcully in achieving the top sales performance for the store within Yintai Department Store during the two-month tenure.