Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Sylvie Cook

Forest Hill

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Eonni
05.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fielded customer questions to share information about products, availability, and pricing.

Part-Time Bartender

Universal Restaurant
06.2022 - 11.2022


  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Full-Time/Manager

The Penny Arcade
12.2020 - 01.2022
  • I had additional duties such as opening and closing the shop alone, counting the register, managing junior staff members as well as training them, placing orders with our vendors and suppliers, accepting orders and packages, providing customers with information and fixing any customer issues, including the duties listed above

Part-Time

The Penny Arcade
04.2018 - 11.2020
  • The tasks I performed were opening the shop with a senior staff member, to serving customers, taking groups of people on tours throughout the arcade, cleaning floors, counters and washing dishes and making the food products that we sold, such as the fudge and nougat

Glass Washer

Dungala Event Center
06.2020 - 06.2020
  • I would collect glasses from the tables, would clean and load them into the dishwasher, polish the glasses once the cycle had finished and would restock the glassware behind the bar

Volunteer Assistant instructor

Wickham’s Martial Arts Centre
09.2018 - 03.2020
  • Company Overview: Special team of role models
  • Assisting in Muay Thai Classes for 6-10 yr olds and 7-12 yr olds, I would also assist with grading and events held at the gym
  • Special team of role models

Dishwasher

Murray River Paddle Steamers
12.2017 - 02.2018
  • I performed tasks such as collecting dishes from guests, setting up tables and taking them down, cleaning dishes and packing the dishwasher and would put said dishes away once the cycle ended

School-based work experience

Sweet Sisters Catering
01.2017 - 12.2017
  • I performed tasks that included baking - following recipes, measurement of ingredients, baking and packing orders and cleaning
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Certificate IV - Custom-made Footwear

RMIT
12-2022

High School Diploma -

St Josephs College Echuca
Echuca, VIC
12-2020

Barista Training -

Lets Do Coffee Echuca
01.2018

Skills

  • Works well under pressure
  • Patient
  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Adaptability
  • Understands computer systems
  • Point of sale operation
  • Hospitality and accommodation

Hobbies and Interests

  • Baking
  • Reading
  • Martial Arts, Wickhams Martial Arts Centre Echuca, 10 Year Attendance, Graded to Brown Singlet
  • Dance, Riva Dance Echuca, 11 Year Attendance, Completed Exams up to Grade 2

References

Please contact me for references

Timeline

Sales Assistant

Eonni
05.2024 - Current

Part-Time Bartender

Universal Restaurant
06.2022 - 11.2022

Full-Time/Manager

The Penny Arcade
12.2020 - 01.2022

Glass Washer

Dungala Event Center
06.2020 - 06.2020

Volunteer Assistant instructor

Wickham’s Martial Arts Centre
09.2018 - 03.2020

Part-Time

The Penny Arcade
04.2018 - 11.2020

Dishwasher

Murray River Paddle Steamers
12.2017 - 02.2018

School-based work experience

Sweet Sisters Catering
01.2017 - 12.2017

Barista Training -

Lets Do Coffee Echuca

Certificate IV - Custom-made Footwear

RMIT

High School Diploma -

St Josephs College Echuca

Similar Profiles

CREATE PROFILE
Sylvie Cook