Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sylvie Georgoudis

Sydney,NSW

Summary

Compassionate and kind Retail Worker and Before and After School Care Assistance with experience of nurturing and caring for children and handling customer service complaints. Successful at directing fun and safe activities for children, enforcing positive behavior and applying behavior redirection to manage challenges. Observant team player in both fields of employment. Focused on utilizing relationship skills and effective communication to meet the needs of customers and children, ensuring they feel valued, supported, and satisfied with their experiences.

Overview

4
4
years of professional experience

Work History

Before and After School Care Assistant

Sutherland Activity Centre
Sydney, NSW
03.2023 - Current
  • Provided a safe, nurturing, and fun environment for children during their stay at the facility. This included organizing activities to keep the children engaged and entertained.
  • Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
  • Maintained accurate records of attendance, student behavior, and other relevant information.
  • Engaged students in conversations about their day while providing emotional support when needed.

Retail Worker

Peter Alexander
Sydney, NSW
11.2021 - Current
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Education

Bachelor of Business - Marketing And Human Resource Management

University of Technology Sydney
Sydney, NSW
01-2025

High School Diploma -

Inaburra
Bangor, NSW
09-2022

Skills

  • Activities Planning
  • Mentoring and Supportive Leadership
  • Teamwork and Collaboration
  • Empathy and Emotional Intelligence
  • Problem-Solving
  • Active Listening
  • Relationship Building and Customer Service
  • Policy and Procedure Adherence
  • Time Management
  • POS system operations
  • Upselling strategies
  • Product Knowledge

Accomplishments

  • Prefect - Service to the Senior School Award - 2022
  • Australian Olympic Change-Maker Award - 2022
  • Christian Schools Sports Association Representative Touch Football - 2022
  • Most Valuable Player Touch Football - 2022.
  • Captain 2020-2022 for Touch Football, Oztag, Football and Futsal at Inaburra School.
  • Outstanding Achievement PDHPE - 2022
  • Student Leader - 2019

Timeline

Before and After School Care Assistant

Sutherland Activity Centre
03.2023 - Current

Retail Worker

Peter Alexander
11.2021 - Current

Bachelor of Business - Marketing And Human Resource Management

University of Technology Sydney

High School Diploma -

Inaburra

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Sylvie Georgoudis