Hi, I’m
Sylwia Gilewska
Sydney ,NSW
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Summary
I am a chemistry graduate from United Kingdom, currently looking for a long term job in Australia on a working holiday visa ready to start ASAP. I’m a dedicated Medical Receptionist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments, with excellent computer skills.
Overview
5
years of professional experience
1
Certification
Work History
Banningham Crown
Front of house
06.2023 - 12.2023
Job overview
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed a team.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
Birchwood Medical Practice
Medical receptionist
04.2023 - 12.2023
Job overview
- .Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Basic life support completed, with a certificate obtained.
- Maintained strict confidentiality of patient information, adhering regulations and medical office policies.
- Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Unique Norfolk Venues
Waitress and bartender
07.2022 - 10.2023
Job overview
- Worked as a waitress and bartender at wedding venues.
- Learned the skills of project management and strategy decision making due to being given many responsibilities and being in charge of sections.
- Collaborated with clients to create personalized and memorable wedding experiences tailored to their preferences.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
HR GO
Covid Site Coordinator
06.2021 - 01.2022
Job overview
- Made a significant difference during the Covid pandemic.
- Improved site safety by conducting regular inspections and implementing necessary corrective actions.
- Increased client satisfaction levels through consistent delivery of high-quality results within agreed-upon deadlines.
- Reduced downtime on site by proactively addressing potential issues through thorough risk assessments and contingency planning.
Labyrinth
Supervisor
07.2019 - 04.2021
Job overview
- Served as a successful supervisor and led a team at a children's cafe.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Nottingham Trent University
Bachelor of Science from Chemistry
05.2023
University Overview
- Advanced organic and inorganic chemistry
- Analytical Chemistry
- Drug discovery and pharmaceuticals
- Professional development
- Nanotechnology and green chemistry
- Solid state and surface chemistry
Notre Dame High School
06.2020
University Overview
- Maths, Chemistry, Psychology
Skills
- Punctual
- Hard Working
- Ambitious
- Good Leader
- Quick Learner
- Strong MS Office Skills
- Clerical Support
- Data Entry
- Hospitality Management
- Staff Management
- Safe Food Handling
- Task Prioritization
- Social Perceptiveness
Certification
- Basic Life Training
- UKAS Laboratory Accreditation
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front of house
Banningham Crown
06.2023 - 12.2023
Medical receptionist
Birchwood Medical Practice
04.2023 - 12.2023
Waitress and bartender
Unique Norfolk Venues
07.2022 - 10.2023
Covid Site Coordinator
HR GO
06.2021 - 01.2022
Supervisor
Labyrinth
07.2019 - 04.2021
Nottingham Trent University
Bachelor of Science from Chemistry
Notre Dame High School
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