Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SYNTHIA HARIDASAN

Gold Coast,QLD

Summary

Dedicated and results-driven Data Analyst with 7 years of experience at Infosys and 7 months at Brisbane City Council. Proven expertise in data analysis, data quality management, and spatial data management. Adept at developing technical solutions to address data quality challenges and providing expert advice on data management solutions. Strong background in GIS, open data, and data modeling. Excels in representing organizations in state and national forums. Seeking a challenging role in the Data Management team to leverage skills in data engineering, analysis, and spatial data management to contribute to the success of the organisation.

Overview

9
9
years of professional experience

Work History

Employee Relations Data Report Analysis Officer

Brisbane City Council
07.2023 - Current
  • Delivered effective reporting solutions, including temporary (ad hoc) reports, queries, data extracts and scheduled reports using power BI, power automation
  • Acquired a working knowledge of core reporting systems, data definitions and related technical infrastructure
  • Undertook thorough impartial and insightful interpretation and analysis of organizational data, report and present findings and recommendations
  • Well-developed interpersonal and written communication skills including the ability to explain reporting and data concepts
  • Strategic thinking, analytical, research and problem-solving skills, including the ability to synthesize and summarize complex material, identify opportunities and develop recommendations to maintain best-practice data insights analysis
  • Contributed to team direction, give and receive feedback and achieve agreed performance standards in order to contribute to a culture of performance excellence
  • Provided advice and excellent customer service in a positive, prompt, courteous and informed manner including supporting customers to self-serve
  • Worked with the team leader to agree on performance standards and mutual expectations
  • Have given and received regular feedback to enable performance to be improved and take personal responsibility for optimizing your potential within Council.
  • Collaborated with the Data Management team to provide high-quality data analysis, data engineering, and data quality advice to support Council.
  • Developed technical solutions to identify, monitor, and resolve data quality challenges, ensuring the accuracy and reliability of data.
  • Acquired domain knowledge of Council business and information systems, providing expert advice on data management solutions, methods, and practices.
  • Produced timely and accurate estimates for new business activities, contributing to efficient project planning.
  • Successfully transitioned deliverables to internal and external support groups, ensuring seamless continuity of data services.

Technology Analyst

Infosys Limited
06.2019 - 10.2021
  • Worked for Bank of America to secure the highly confidential data of their customers.
  • Used superior information technology skills daily.
  • Project leadership leading as team leader and workload management abilities, both independently and in a multidisciplinary team environment.
  • Remained dedicated to emerging technology and the latest digital marketing concepts.
  • Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems.
  • Have worked on 3 tier process of data sanitation (Data receiving, data encryption, sanitized data delivery to lower environment).
  • Responsible for receiving the details about metadata/data of customers (raw data) that must be protected from lower environment, analyzing and converting into input to process.
  • Generated daily, weekly, monthly, and quarterly reports for various teams.
  • Worked on incidents, service requests on an agile basis and answered and solved the business problems on timely fashion.
  • Driven the stand-up meeting and taken the role of scrum master in assigning tasks and taking turns in running the team sprint meeting.
  • Played a key role in analyzing and troubleshooting complex data issues, implementing effective solutions to enhance data quality.
  • Conducted skills transfer sessions to facilitate knowledge-sharing within the team, fostering a collaborative work environment.
  • Contributed to open data initiatives, ensuring the accessibility and transparency of relevant information.

Systems Engineer

Infosys Limited
12.2014 - 05.2019
  • worked for RBS Bank.
  • Have been part of project takeoff meetings
  • Have been to client location to understand the requirements, setting expectations on the component to be delivered and time-lines
  • Have coded and edited code to extract, transform, and load data from source to target environment in Unix language (Solaris server)in front end
  • Have worked in Oracle used in back end (package creation, procedures and tables)
  • Have worked on extracting file from database using SQL queries
  • Worked on command prompt to transform field values and uploaded to target end database
  • Have played the main role in attending various calls(offshore and onsite calls)during testing phase
  • Have prepared implementation and unit testing documents for projects
  • Have been part of identifying the reference data and migrating it from the current RBS source to target before the cut-over weekend
  • Have been part of changing the hard-coded values which was manually done before loading the data to target environment.

Education

Masters of Information Technology in Data Analytics -

Griffith University
06.2023

Bachelor of Engineering in Computer Science -

Sri Sairam Engineering College
Chennai,India
06.2014

Skills

  • Data Analysis
  • Data Management
  • Technical Solutions
  • Business Domain Knowledge
  • Estimation
  • Project Management
  • Python (Programming Language) R
  • SQL MS SQL Server
  • Microsoft Power BI
  • MS Excel
  • Strategic Planning
  • Communication
  • Change Management

References

  • Nerida Talbot — Brisbane City Council
    MGR STRATEGY POLICY AND REPORTING
    nerida.talbot@brisbane.qld.gov.au (Senior Manager)
  • Donna Kelly — Brisbane City Council
    EMPLOYEE RELATIONS SPECIALIST
    donna.kelly@brisbane.qld.gov.au (Senior)

Timeline

Employee Relations Data Report Analysis Officer

Brisbane City Council
07.2023 - Current

Technology Analyst

Infosys Limited
06.2019 - 10.2021

Systems Engineer

Infosys Limited
12.2014 - 05.2019

Masters of Information Technology in Data Analytics -

Griffith University

Bachelor of Engineering in Computer Science -

Sri Sairam Engineering College

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