Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sze Jieh Tan

Hobart

Summary

Proven leader and effective communicator, adept at fostering teamwork and driving results. At Crowne Plaza, I enhanced morale and led mission-critical teams abroad, showcasing my decision-making and relationship-building skills. Experienced in workshop facilitation and research at IMAS, University of Tasmania, I excel in analytical thinking and public speaking, contributing to future improvement and engagement.

Overview

3
3
years of professional experience

Work History

Hotel Team Service Member

Crowne Plaza
11.2022 - Current
  • Increased morale by fostering a supportive work environment and recognizing individual achievements.
  • Conducted detailed analyses of intelligence data, contributing to informed decision-making processes.
  • Assisted in the training of junior service members.
  • Completed administrative paperwork related to

personnel matters.

  • Led a team of service members on various missions

abroad.

  • Responded promptly to emergency situations or

requests from guests or staff members.

Master Student - Workshop Facilitator

IMAS, University Of Tasmania
07.2023 - 10.2024
  • Facilitated group discussions and activities to ensure maximum engagement among participants.
  • Planned and organized workshops for participants of all ages.
  • Engaged in conducting a workshop by maintaining the progress of project management, leadership, and communication skills.
  • Collaborated with other facilitators and scientificexperts on developing new curriculum for upcomingsessions.
  • Promoted community resources through printedmarketing material, email newsletters and socialmedia campaigns.
  • Analyzed feedback from workshop evaluations toidentify areas for improvement in future sessions.

Master Student - Research

IMAS, University Of Tasmania
02.2022 - 02.2024
  • Evaluated existing research processes and procedures for efficiency improvements.
  • Conducted research on a variety of topics related to my field of study, including data collection and analysis.
  • Collaborated with faculty members on various research projects, providing assistance as needed.
  • Created presentations to share results of research

at conferences and other academic venues.

  • Designed experiments according to specific criteria

in order to test hypotheses related to a particular area of study.

  • Drafted reports summarizing findings from

completed studies.

Retail Sales Associate Pandora

Pandora Jewelry
10.2022 - 10.2023
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Demonstrated knowledge of store products and services.
  • Jewellery cleaning skills.

Education

Master of Science - Masters of Marine And Antarctic Study

University of Tasmania
Hobart, TAS
12.2024

Bachelor of Science - Marine And Antarctic Science

University of Tasmania
Hobart, TAS
04.2023

High School Diploma -

Chong Haw Independent High School
Kuala Lumpur, Malaysia
12.2018

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Decision-making capabilities
  • Relationship Building
  • Analytical and Critical Thinking
  • Communication
  • Public Speaking
  • Multitasking
  • Positive Attitude - Keen to learn
  • Email Communication

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Malay
Full Professional
Indonesian
Full Professional
French
Elementary

Timeline

Master Student - Workshop Facilitator

IMAS, University Of Tasmania
07.2023 - 10.2024

Hotel Team Service Member

Crowne Plaza
11.2022 - Current

Retail Sales Associate Pandora

Pandora Jewelry
10.2022 - 10.2023

Master Student - Research

IMAS, University Of Tasmania
02.2022 - 02.2024

Master of Science - Masters of Marine And Antarctic Study

University of Tasmania

Bachelor of Science - Marine And Antarctic Science

University of Tasmania

High School Diploma -

Chong Haw Independent High School
Sze Jieh Tan