SZU-HSUAN LU
Point Cook,VIC
Summary
I am a shop lover as I like to discover every food, products, and ingredients in supermarket.
I am really good at teamwork and growing with colleagues as more than 10 years of hospitality and restaurant industry in Taiwan.
I am a outgoing personality with strong analytical, customer service, and problem solving skills. I am also a willing to work and reliable person.
I would like to be a CFC Team Member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Tripod Farmers Group
09.2013 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
Barista
Artee Cafe
04.2011 - 07.2012
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Harvest Worker
Farm Express Salads Pty Ltd
03.2010 - 03.2011
- Reduced crop waste by carefully sorting and handling harvested produce.
- Collaborated with fellow workers to ensure timely completion of seasonal harvests.
- Prepared harvested products for shipment following company protocols and standards for quality control.
Education
Bachelor of Science - Hospitality Administration And Management
Chung Hua University
Taiwan06.2006
Skills
- Computer Skills
- Data Entry
- Staff Management
- Supervising staff
- Office Administration
- Microsoft Word
- Microsoft Excel
- Time Management
- File Organization
- Strong Problem Solver
Timeline
Administrative Assistant
Tripod Farmers Group
09.2013 - 06.2022
Barista
Artee Cafe
04.2011 - 07.2012
Harvest Worker
Farm Express Salads Pty Ltd
03.2010 - 03.2011
Bachelor of Science - Hospitality Administration And Management
Chung Hua University
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