Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Referees
Timeline
Generic
Tyler Bloxham

Tyler Bloxham

Willetton,Australia

Summary

I am a committed leader with strong problem-solving and customer service skills. I am dedicated to providing the highest level of service to customers and creating an engaging and productive work environment for my staff. I stay knowledgeable in food safety and storage protocols while maintaining an hygienic environment. I am focused on using my decision-making skills and sound judgment to resolve conflict and concerns, while adhering to the company policies and procedures. I work with a range of staff from diverse backgrounds and interact with customers with a variety of religious and cultural needs, with respect and care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Zeus Street Greek
04.2021 - Current
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promoted a positive work environment with proactive conflict resolution strategies.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Led and directed team members on effective methods, operations, and procedures.

Team Member

IGA Grocery Store
08.2020 - 02.2021
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Maintained up-to-date knowledge of all retail promotions and products.
  • Followed instructions from supervisors and aimed to increase work flow.
  • Demonstrated initiative in resolving customer concerns and store presentation.

Education

Willetton Senior High School
Willetton, WA
11.2021

Skills

  • Staff Management
  • Schedule Coordination
  • Customer Engagement
  • Complaint Resolution

Affiliations

  • Girl Guides, 2013-2021
  • Under 12's and Under 14's Mixed Softball Coach, 2022, 2023
  • Work out at Revo Fitness 3-5 nights week

Certification

  • Responsible Service of Alcohol (RSA), completed 01/07/2022
  • Approved Manager Card, completed 04/2023
  • Introduction to Food Safety, completed 20/11/2023

Referees

  • Tom Cook, Owner of Zeus Street Greek, +61 498 144 709
  • Royce Swinbourn, Softball Club President,

Timeline

Restaurant Manager

Zeus Street Greek
04.2021 - Current

Team Member

IGA Grocery Store
08.2020 - 02.2021

Willetton Senior High School

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Tyler Bloxham