T-honey Fisher

My role encompasses a range of responsibilities essential to both patient care and the functioning of the nursing unit.

Key aspects of my position include:

• Acting as a unit manager in the absence of the manager. This involves handling administrative tasks such as rostering, attending meetings, facilitating communication between management, and organizing and ordering equipment.

• Serving as a preceptor for nursing students during their clinical rotations, providing them with valuable experience and guidance.

• Fulfilling nurse-in-charge responsibilities, which include supervising staff and daily operations to ensure that performance, quality, and service expectations are consistently met.

• Assisting in the training and mentorship of new nursing staff, focusing on proper techniques, care standards, operational procedures, and safety protocols.

• Providing quality perioperative care by closely monitoring patients throughout their surgical experience.

• Enhancing patient safety through thorough preoperative assessments and effective communication with the surgical team.

• Administering medications safely according to established guidelines, and closely monitoring for side effects or adverse reactions that may require intervention.

• Demonstrating adaptability in working with new technologies and equipment in the operating room to enhance efficiency and accuracy.

• Managing challenging patient scenarios, including deteriorating patients and involvement with advanced life support measures.

• Promoting a culture of safety within the healthcare facility by engaging in quality improvement initiatives and identifying opportunities for enhancing quality and service.

With nearly 10 years of experience as an Advanced Dermal Therapist, I was dedicated to delivering high-quality skincare and therapeutic treatments designed to address a wide range of skin concerns while promoting overall skin health. My expertise encompasses a comprehensive approach that includes client assessment, advanced treatment techniques, client education, and operational responsibilities.

Key Responsibilities:

• Comprehensive Skin Assessments and Treatment Plans: Utilize advanced diagnostic techniques to thoroughly evaluate skin conditions and develop tailored treatment plans to meet individual client needs

• Administer a variety of advanced skin therapies, including:

Chemical Peels

Microdermabrasion

Laser Therapy

Microneedling

LED Light Therapy

Hydrafacial

Skin Rejuvenation Treatments, such as RF Therapy and Fraxel laser

Provide consultations and education regarding dermal fillers and injectables.

• Client Education: Offer clients in-depth knowledge on skincare products, routines, and the benefits and risks associated with various treatments to empower them in their skincare journey.

• Hygiene and Safety: Maintain elevated standards of cleanliness and safety within the treatment room, strictly adhering to health regulations to ensure client safety and comfort.

• Training and Development: Educate and train staff members on new devices and techniques, fostering a team that delivers the highest standard of care.

• Manage front desk operations including: Scheduling appointments, managing phone calls, and welcoming clients. Maintaining accurate client records and processing billing and payments. Handling product sales and inventory management. Addressing client concerns and complaints effectively to ensure a positive experience.

• Marketing and Promotions: Assist with marketing initiatives, leveraging social media platforms to engage with clients and promote clinic services. Hosting instore events.

Key Responsibilities:

• Guest Engagement:

• Warmly greeted guests upon arrival, escorting them to their tables while providing detailed menu information to ensure a seamless dining experience.

• Team Leadership and Training:

• Trained, coached, and evaluated team members to elevate performance standards in alignment with company expectations.

• Led daily pre-service debriefs to strategically address VIPs and customer requests, enhancing overall service delivery.

• Front-of-House Operations:

• Directed the FOH team by assigning duties, workstations, and responsibilities to optimize operational efficiency.

• Reconciled cash and credit card transactions to maintain accurate financial records.

• Team Culture and Development:

• Fostered a strong team culture by organizing team-building activities that improved morale and collaboration among staff.

• Social Media Management:

• Oversaw the restaurant's social media presence, implementing strategies that enhanced brand awareness and engagement online.

• Staff Management:

• Managed staff schedules to ensure adequate coverage for all shifts, maintaining smooth operations during peak times.

• Customer Service Excellence:

• Proactively addressed customer inquiries, concerns, and complaints, resulting in outstanding customer service ratings and elevated guest satisfaction.

• Event Planning and Organization:

• Coordinated special events for high profile clients and private functions, such as New York fashion week, celebrity events and even the president of the United States.