TARA MCCLOY
Maryborough,QLD
Summary
Administrative Assistant with a proven track record of providing exceptional service in fast-paced environments offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks, a self-motivated work ethic and the ability to perform effectively independently or as part of a team.
Overview
11
11
years of professional experience
Work History
Executive Assistant
J.A. Carroll Solicitors
06.2021 - 11.2022
- Administrative duties, data entry, file management and immaculate customer service
- Obtaining and perusing medical records, medical specialist reports, court documents and police reports
- Served as a liaison for Barristers, Medical Experts, Legal Professionals and Government Departments
- Preparation of Briefs to Barristers and Medical Experts
- Calendar management, scheduling meetings, medical assessments, and conferences, as well as coordinating travel arrangements
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Managed both incoming and outgoing correspondence via mail, email and faxes and answered a high volume of phone calls.
Paralegal
Shine Lawyers
11.2020 - 06.2021
- Administrative duties, data entry, file management and immaculate customer service
- Conduct new client interviews to obtain initial instructions
- Obtaining and perusing medical records, medical specialist reports, court documents and police reports
- Served as a liaison for Barristers, Medical Experts, Legal Professionals and Government Departments
- Preparation of Briefs to Barristers and Medical Experts
- Scheduling medical assessments and conferences, as well as coordinating travel arrangements
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Managed both incoming and outgoing correspondence via mail, email and faxes and answered a high volume of phone calls.
Executive Services Officer
South Burnett Regional Council
03.2020 - 09.2020
- Provide executive level administration to the Chief Executive Officer (CEO), Mayor and Councillors including catering, diary, and calendar management
- Managed both incoming and outgoing correspondence via mail, email and faxes and answered a high volume of phone calls
- Communicate effectively at all levels within Council, wider Local Government, State and Federal agencies and the general public
- Prepare purchase orders and reconcile corporate credit cards for the CEO
- Assist in planning and coordinating events to drive positive economic growth and economic engagement
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Provided administrative support during council meetings, including agenda preparation and minute-taking duties.
Loans Officer
Sunshine Loans
05.2017 - 04.2019
- Comply with relevant lending guidelines and legislation
- Developed strong relationships with customers through high levels of customer service
- Maintained strict confidentiality of bank records and client information
- Examined customer loan applications and delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Retail Assistant
Prices Plus
03.2012 - 05.2017
- Used POS system to process sales and returns
- Maintained and organised backroom for easy access to stock, including breaking down and packing pallets
- Greeted customers and helped locate merchandise
- Maintained, organised, and replenished sales floor merchandise, shelves, racks, and bins
- Assisted in training new employees and stock take
- Banking and general cash handling.
Education
Diploma - Justice Studies
Tafe Queensland
Certificate III - Business Administration
Ballistic Training Solutions
01.2020
Certificate III - Health Services Assistance
Tafe Queensland
06.2015
Skills
- Customer Service-Oriented
- Information confidentiality
- Strong communication
- High degree of judgement
- Attention to detail
- Self-motivated
- Organised
- Problem solving
- Time management
Licenseseducation
- Manual C Class Open Licence, 03/01/2026
- Diploma, Justice Studies, Tafe Queensland, Current
- Certificate III, Business Administration, Ballistic Training Solutions, Completed, 01/01/2020
- Certificate III, Health Services Assistance, Tafe Queensland, Completed, 06/01/2015
References
- Fiona Albert, 0415 539 104, Fiona.albert12@gmail.com, Senior Federal Prosecution, Commonwealth DPP
- Cass Zink, 0410 026 615, Former Executive Assistant, J.A. Carroll Solicitors
Timeline
Executive Assistant
J.A. Carroll Solicitors
06.2021 - 11.2022
Paralegal
Shine Lawyers
11.2020 - 06.2021
Executive Services Officer
South Burnett Regional Council
03.2020 - 09.2020
Loans Officer
Sunshine Loans
05.2017 - 04.2019
Retail Assistant
Prices Plus
03.2012 - 05.2017
Diploma - Justice Studies
Tafe Queensland
Certificate III - Business Administration
Ballistic Training Solutions
Certificate III - Health Services Assistance
Tafe Queensland
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