Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Tea Money

Torquay,VIC

Summary

Reliable and upbeat worker with 8 years of customer service experience, I have been successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. I am knowledgeable about product merchandising, payment processing and keeping a clean environment. I present myself as a dedicated and dependable employee with strong organizational skills and excellent work ethic.

Overview

7
7
years of professional experience

Work History

Barista/Cafe Supervisor

Minerva And The Bean
06.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Cafe/Bar Staff Member

Boardriders
02.2018 - 09.2021
  • Collaborated with team members to ensure smooth service.
  • Maintained a clean and organized bar area for an enjoyable customer experience.
  • Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Restaurant Worker

Il Matto
10.2018 - 05.2019
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.

Retail Worker

Ripcurl
05.2017 - 08.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Restaurant Worker

Little Feast
11.2017 - 04.2018
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.

Education

Bachelor of Science - Psychology And Nutrition Major

Deakin University
Geelong, VIC
10.2025

Diploma of Health Science - Psychology Major

Deakin University
Geelong, VIC
03.2023

Skills

  • Customer Service
  • Cash Register Operation
  • Opening and closing duties
  • Team Leadership
  • New Hire Training
  • Safe Food Handling Practices
  • Espresso machine operation

Hobbies

As i grew up on French coast and only a couple hours away from the Pyrenees mountains, i grew up skiing and surfing, and still casually enjoy these hobbies to this day. As i moved back to Australia, I found myself enjoying indoor bouldering and as i acquired new skills, moved onto outdoor rope climbing. 

I thrive on learning new skills and enjoy finding new hobbies to try out. 

Languages

French
Native or Bilingual
Spanish
Limited Working

Timeline

Barista/Cafe Supervisor

Minerva And The Bean
06.2019 - Current

Restaurant Worker

Il Matto
10.2018 - 05.2019

Cafe/Bar Staff Member

Boardriders
02.2018 - 09.2021

Restaurant Worker

Little Feast
11.2017 - 04.2018

Retail Worker

Ripcurl
05.2017 - 08.2018

Bachelor of Science - Psychology And Nutrition Major

Deakin University

Diploma of Health Science - Psychology Major

Deakin University
Tea Money