Summary
Overview
Work History
Education
Skills
Timeline
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Torrence Alaska

Summary

Dynamic Senior Installer at Onset Arts with a proven track record in expert troubleshooting and fostering client relationships. Achieved a significant reduction in workplace accidents through strict safety adherence while enhancing customer satisfaction via timely installations. Skilled in equipment calibration and committed to eco-friendly practices, driving both sustainability and loyalty.

Overview

2026
2026
years of professional experience

Work History

Senior Installer

Onset Arts
01.2015 - Current
  • Maintained strict adherence to safety protocols, resulting in a decrease in workplace accidents and injuries.
  • Enhanced customer satisfaction by ensuring timely and accurate installation of equipment and systems.
  • Spearheaded efforts to adopt eco-friendly practices within the team, promoting environmental sustainability within the organization.
  • Cultivated strong relationships with clients through excellent interpersonal skills, fostering long-term loyalty and repeat business opportunities.
  • Oversaw multiple simultaneous projects successfully while maintaining strict deadlines and budget constraints.
  • Utilized analytical thinking skills in troubleshooting various installation challenges encountered on the job, leading to successful project completion.
  • Assisted in the development of internal training programs that enhanced installer skillsets across the company.

Senior Technical Support Officer

Sculpture by the Sea
2021 - 2024
  • Actively participated in recruitment activities including interviewing candidates for open positions within the department; played a key role in building a strong team capable of providing exceptional service levels.
  • Assisted in the testing of new products, identifying potential areas of improvement before release and minimizing negative user experiences postlaunch.
  • Led a team of junior support officers to develop their skills and provide high-quality technical assistance to clients.
  • Conducted regular training sessions for staff members, ensuring they remained up-to-date with the latest software updates and system changes.

Education

Certificate II - Aerodrome Reporting

Compass Group
Cannington, WA
01-2019

Certificate III - Chef

Wellington Polytech
Wellington NZ
01-1982

Skills

  • Expert troubleshooting
  • Field service
  • Equipment calibration
  • Mechanical aptitude
  • Preventative maintenance
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Timeline

Senior Installer

Onset Arts
01.2015 - Current

Senior Technical Support Officer

Sculpture by the Sea
2021 - 2024

Certificate II - Aerodrome Reporting

Compass Group

Certificate III - Chef

Wellington Polytech

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Torrence Alaska