Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Taahirah Villarosa

24 Serenity Circuit, Gledswood Hills,NSW

Summary

I am a diligent and committed Administration Officer with 6years + experience. I'm capable of thriving in fast-paced settings and consistently delivering exceptional work. My strong communication abilities enable effective teamwork, and I am confident in taking initiative when working independently.

Overview

12
12
years of professional experience

Work History

Administration Officer Level 2

SouthWest Sydney LHD- Dermatology Clinic
Liverpool
12.2018 - Current
  • Provide an efficient and effective administrative/clerical service within the Dermatology Clinic
  • Consistently deliver high-quality customer service as the primary point of contact, managing telephone calls, email correspondence, inquiries, and client interactions.
  • Establish and maintain an organised and up-to-date filing system in compliance with established protocols to uphold privacy and confidentiality standards.
  • Ensure accuracy in completing, documenting, and filing all paperwork related to job tasks.
  • Provided training to new employees when commencing their role within the Department.
  • Maintain positive working relationship with fellow staff and management.

Women and Childrens Health Outpatient Clinic- Secondment

SouthWest Sydney Local Health District
02.2021 - 04.2021
  • Provide an efficient and effective administrative/clerical service within the Outpatient clinic
  • Ensure accuracy in completing, documenting, and filing all paperwork related to job tasks.

Front Desk Reception/ Customer Service

Fernwood Fitness
01.2019 - 04.2021
  • Provide an efficient and effective high quality customer service as being a person of first point of contact
  • Liaising with clients as they enter the Club and during their time spent there
  • Attending to telephone and email enquiries

Human Resources Support Officer- Covid-19 Deployment

Covidal Health District
04.2020 - 11.2020
  • Support and assist the recruitment team
  • Complete tasks using ROB software- WWCC, police checks, interview culling and onboarding tasks.

Student Support Officer

Kirana Training
10.2015 - 05.2018
  • To support online students throughout their student learning journey, provide advice, guidance, support, and provide friendly and efficient phone and email support to all incoming enquiries
  • Key Responsibilities
    ⦁ Welcoming students
    ⦁ Provide welcome and work placement packs
    ⦁ First point of call for all online students via phone and email
    ⦁ Student progression
    ⦁ Student retention

Industry Engagement Officer

Kirana Training
07.2014 - 09.2015
  • Liaise with external clients to enrol students into the Vet Fee Help Government Loan scheme
  • Key Responsibilities
    ⦁ Liaise with external clients
    ⦁ Data Entry
    ⦁ Enrol students

Office Administrator

Precision Training
01.2012 - 06.2014
  • Provide support and assistance to Training Coordinator and Management
  • Key Responsibilities
    ⦁ General Admin duties
    ⦁ Data entry
    ⦁ Management of student files
    ⦁ Issuing of student certificates

Education

12.2015

07.2012

Skills

  • Collaborative mindset
  • Skilled in teamwork and adaptable
  • Proactive approach to work
  • Diligent
  • Excellent communication abilities
  • Proficient in multitasking
  • Hardworking and reliable

References

  • Dr Monisha Gupta, SWSLHD Dermatology- Head of Department, Liverpool Hospital, (02) 8738 4560, Monisha.Gupta@health.nsw.gov.au
  • Adeline Peter, SWSLHD- Clinic Supervisor, Liverpool Hospital Cancer Services, (02) 8738 5271, Adeline.Peter@health.nsw.gov.au
  • Dr Artiene Tatian, SWSLHD- Dermatology Staff Specialist, Liverpool Hospital, 0409101697, Artiene.Tatian@health.nsw.gov.au

Hobbies and Interests

  • Volunteer/Community work
  • Travelling
  • Fitness
  • Enjoying the outdoors

Timeline

Women and Childrens Health Outpatient Clinic- Secondment

SouthWest Sydney Local Health District
02.2021 - 04.2021

Human Resources Support Officer- Covid-19 Deployment

Covidal Health District
04.2020 - 11.2020

Front Desk Reception/ Customer Service

Fernwood Fitness
01.2019 - 04.2021

Administration Officer Level 2

SouthWest Sydney LHD- Dermatology Clinic
12.2018 - Current

Student Support Officer

Kirana Training
10.2015 - 05.2018

Industry Engagement Officer

Kirana Training
07.2014 - 09.2015

Office Administrator

Precision Training
01.2012 - 06.2014

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Taahirah Villarosa