Taanya Salamon

• Proved successful working within tight deadlines and fast-paced atmosphere.
• Resolved problems, improved operations and provided exceptional service.
• Exceeded goals through effective task prioritization and great work ethic.
• Regular experience in B2B and B2C sales.
• Constantly exceeding set KPI's.
• Maintained excellent attendance record, consistently arriving to work on time.
• Served customers in a friendly, efficient manner following outlined steps of service.
• Delivered vehicles and parts orders to customers within specific timeframes.
• Working closely with Directors, Store Manager and fellow colleagues to maintain optimum levels of communication to effectively and efficiently complete projects.
• Operating multi-line telephone system to independently handle hundreds of calls each day.

• Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Organised Scheduling and corresponding with clients through phone, email or postal mail.
• Co-ordinated travel accommodation for staff and out-of-town visitors and transportation.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
• Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
• Balanced booking availability, customer schedules and maximum load levels when scheduling appointments.
• Resolved customer problems and complaints by handling the complaint courteously, sympathetically – and above all swiftly.
• Kept reception area clean and neat to give visitors positive first impression.

• Facilitated engaging group activities to the residents while understanding their needs and maintaining contact with their family members.
• Documented behaviors, treatments and non-compliance issues.
• Maintained daily documentation, including Care Plans for residents.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
• Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
• Identified needs and coordinated plans for travel and out-of-town functions.

• Assisted in housekeeping duties i.e. laundry and industrial cleaning.
• Cleaned resident’s rooms, kitchen and dining areas, and delivered meals to residents.
• Performed kitchen duties according to Food and Safety regulations and in accordance to chemicals and WHS regulations.

• Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
• Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
• Greeted customers at deli counter to fulfill requests and answer questions.
• Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
• Used downtimes to prepare ingredients and restock supplies for expected busy periods.
• Created appealing food arrangements for party trays and specialized orders.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.

• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
• Greeted and maintained relationships with regular customers.
• Prepared beverages and filled food orders for customers.
• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
• Checked identification to enforce age regulations for alcoholic beverages.
• Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

• • Reviewed maintenance program for efficiency accuracy and timeliness and provided feedback for improvement to company leadership.
  • Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
  • Tracked maintenance activity using JD Edwards software to confirm compliance with industry requirements.
  • Provided safety education and technical training to maintenance crew to establish equipment repair standards.
  • Developed maintenance reports to assess program success and inform operational decisions.
  • Optimized productivity by eliminating downtime, efficient budgeting, allocating tasks and maintaining high standards of safety and quality.
  • Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.
  • Made routine adjustments to machines depending on use and season.
  • Inspected structures, machinery, and equipment to determine failure and causes for concern.

• Used POS system to process sales, returns, online orders, daily banking activities, and answered phones in a timely and friendly manner.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Displayed merchandise by arranging in appealing and orderly way to boost sales.
• Greeted and assisted customers complete purchases locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.